Network Engineer I

Summary:

Responsible for first level support for the data/voice network including management of vlans, IP routing, firewall updates, wireless infrastructure, and VoIP phone system. Provides support of the daily IT operations, and IT projects, upgrades, and migrations.

Qualifications:

Education: Associate's Degree in Computer Science.

Licenses/Certifications: Valid Ohio's Driver's License. Industry recognized certification preferred.

Experience: Two years of on-premise server and/or network administration experience. Experience with firewalls, routers, switches, and wireless networking. Experience with IP routing, VoIP, vlans, SNMP, and ACLs a plus. Or equivalent combination of education and experience.

Essential Functions:

• Daily monitoring of network systems with existing monitoring tools.
• Assists with supporting network related tasks and/or requirements, as directed by management.
• Assists in updating network documentation including standard operating procedures, how to documents, diagrams, and other documents as needed.
• Assists with network optimization efforts.
• Assists with tracking updates and repairs.
• Configures network equipment for additions and changes.
• Reviews incoming network tickets for resolution or necessary escalation.
• Provides backup to helpdesk phone calls and tickets.
• Maintains data, voice and/or video network hardware and systems.

Knowledge/Skills/Abilities:

• The ability to communicate effectively and clearly, both in verbal and written communications.
• Excellent interpersonal skills.
• Strong knowledge of the business area that is being supported.
• Self-directed and motivated.
• The ability to manage multiple tasks.
• Excellent problem-solving skills.
• Technical writing.
• Ability to work with mathematical concepts such as probability, statistical reference and apply concepts to practical situations.
• Ability to read, analyze and comprehend general business periodicals, professional journals, technical procedures, audit reports, or governmental regulations.
• Ability to respond to common inquiries or complaints from employees, vendors and management staff.
• Ability to effectively present information to individuals one-on-one or a small group setting.
• Ability to articulate technical concepts to end-users. Ability to write user guides/manuals.
• Effectively uses Windows operating systems to include but not be limited to: Active Directory, MS Windows, MS Office, MS Exchange, MS IIS.
• Effectively uses Solarwinds IT Network Management software solutions.
• Effectively uses Palo Alto firewalls.
• Effectively uses Cicso Routers, switches and wireless infrastructure.
• Effectively uses Ruckus switches.
• Effectively uses End User/Helpdesk Support Procedures.

Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or sexual orientation), age, national origin, disability, pregnancy or protected veteran status.