Strategic Financial Systems Manager

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

• We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

About the Role:

We are looking for a Strategic Financial Systems Manager to own and evolve our complete finance suite of applications, including; NetSuite, Concur platforms end-to-end, with a particular focus on the revenue recognition process and robust, well-architected integrations across these systems. This role sits in our IT organization at the intersection of Finance, Accounting, Procurement, and IT, ensuring that our core financial systems are reliable, well-governed, scalable, and user-friendly.  Having exposure and experience with Salesforce CPQ is a plus.

You will serve as the strategic product owner for NetSuite and Concur: defining the roadmap, driving process optimization, leading implementations/enhancements, and ensuring data integrity and robust controls across our financial landscape.

Key responsibilities:

Platform ownership & strategy

• Act as the primary owner for NetSuite, Concur, Zone Advanced Billing, and Tesorio, accountable for overall system health, roadmap, and stakeholder satisfaction.
• Provide guidance and assistance with the integration of Salesforce CPQ.
• Define and maintain a multi‑year roadmap for financial systems aligned with Finance, Accounting, and IT strategy.
• Evaluate and implement new modules, features, and integrations (e.g., advanced revenue, multi-entity, tax, expenses, travel, cards) to support business growth and complexity.
• Establish and maintain governance standards around configuration, customization, and change management.

Process design & optimization

• Partner with Accounting, FP&A, Tax, Procurement, and The People Operations teams to map current processes and design future‑state workflows across order-to-cash, procure-to-pay, record-to-report, T&E, and corporate card programs, with a strong emphasis on accurate, timely revenue recognition and downstream reporting.
• Lead initiatives to simplify, standardize, and automate key finance processes leveraging NetSuite and Concur capabilities.
• Translate business needs into well-documented requirements, solution designs, and acceptance criteria.
• Build and maintain documentation for processes, configurations, and data flows.

Delivery & project leadership

• Lead end-to-end delivery of financial system projects (new modules, integrations, rollouts, and major enhancements).
• Coordinate internal teams, external partners, and vendors; manage scope, timelines, risks, and dependencies.
• Own testing strategy (unit, system, integration, UAT) and ensure high-quality releases through disciplined change management.
• Drive global rollouts and localization where needed (tax, statutory reporting, multi-currency, entities).

Integration, data & controls

• Design and oversee integrations between NetSuite, Concur, Zone Advanced Billing, Tesorio, Salesforce CPQ, and adjacent systems (e.g., BambooHR, banking, BREX corporate cards, data warehouse/BI), ensuring end-to-end data consistency that supports accurate revenue recognition and forecasting.
• Ensure data integrity, reconciliation, and consistency across systems, including master data management for vendors, customers, GL accounts, and cost centers.
• Partner with GRC / Security / Internal Audit to maintain SOX-compliant controls, appropriate access, and audit trails across NetSuite and Concur.
• Support audit requests, including configuration evidence, workflow documentation, and reporting from financial systems.

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