Director, Business Value

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO 

Braze is looking for a strategic-thinking, sales-focused, and execution-oriented leader for our Business Value Consulting team in AMER. Reporting to the Vice President of Strategic Consulting and part of the wider Marketing, GTM Strategy, and Operations Department, this role will:

• Define and articulate Braze’s value across our products, technology, and services.
• Lead and unify Braze’s value proposition and narrative both internally and externally across industries.
• Act as a strategic partner to GTM Strategy and Sales Leaders at Braze, informing and influencing GTM strategy and motions.
• Collaborate across teams including Marketing, Product Marketing Management (PMM), Sales, Success, and Partnerships.
• Establish a value narrative across products, industries and competition. 
• Develop enablement materials for GTM teams as well as scalable solutions 

RESPONSIBILITIES

• Champion Value Selling:
• Execute collaborative value assessments with key strategic accounts. Develop repeatable plays for Sales teams based on successes and key learnings. 
• Articulate value propositions and translate sales learnings into scalable learnings for GTM teams.
  
  
• Sales Support:
• Support latter stages of sales cycles with deal engineering, proposal build, and negotiation.
• Establish credibility with customer executives based on experience with digital transformation and large capex projects.
  
  
• Strategic Account Engagement:
• Coordinate and lead business strategy discussions with strategic accounts.
• Quickly learn customer industry and business models.
• Identify critical stakeholders and navigate decision-making processes.
  
  
• Value Tools and Content Development:
• Create, update, and manage both new and existing self-serve tools/content that help GTM members convey Braze’s value.
• Develop scalable tools like value assessment tools, data-led content, and dashboards that capture value realization.
• Support the GTM Enablement team to creating content for large-scale programs 
  
  
• Team Development and Scaling:
• Refine existing ways of working, tools, and content.
• Plan and build for the future, including vision planning, hiring, cross-functional collaboration, and initiating new projects.

WHO YOU ARE 

• Experience:
• 7-10+ years of professional experience in value management, value consulting, or value engineering
• Proven track record of engaging and challenging senior executives with a strong point of view.
  
  
• Skills:
• Business and technical acumen with the ability to engage in discussions about digital transformation and industry trends.
• Experience building quantitative and qualitative analyses.
• Excellent verbal and written communication with strong attention to detail.
• Ability to analyze and interpret data, transforming it into a compelling, customer-facing story.
  
  
• Soft Skills:
• Team player thriving in cross-functional work settings with Sales, Marketing, Business Intelligence, and Product/Engineering.
• Innovative, high-energy, entrepreneurial self-starter experienced in taking initiative in fast-paced environments.
• Willingness to travel up to 40% to meet strategic customers.
  
  
• Nice to Haves:
• Experience in building and scaling a Value Consulting pra