Residential Maintenance Operations Manager

Work With The Best

We are building the premier outdoor living company in the country by creating a “family of family companies” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide.  Learn from the top experts in the field and work on some of the country’s largest and most complex landscape projects.  Take advantage of opportunities to share and exchange best practices across our network.  The opportunities are endless.

Summary of the position: The Residential Maintenance Operations Manager is responsible for the operation of Residential Maintenance services while adhering to the Southview Design sales process and core values.

Duties:

• Communicate with Business Managers, Residential Care Reps, crew, clients, and others to ensure a high level of communication, exceptional quality standards, and efficient job performance is consistently met

• Ensure daily administrative tasks (i.e. Review of expense receipts, time approval, time off review, etc.) are completed promptly and accurately.

• Schedule, manage, motivate and oversee internal crews and other professionals (sub-contractors & sub partners).

• Visit job sites daily to ensure quality and team cohesion and resolve technical issues. Monitor and give feedback to crews to ensure clients’ expectations are met.

• Monitor crew performance through regular observations and project deliverables use metrics relevant to the crew’s responsibilities to conduct annual performance evaluations.

• Work to train crews on maximizing job site efficiency to meet production goals while maintaining employee morale and safety.

• Perform general machine maintenance.

• Lead and assist with onsite training in proper installation practices to guarantee the quality of work performed meets company standards.

• Perform seasonal snow and ice removal tasks during winter months. Plowing, shoveling, salt applications, and various other duties as assigned. Supervise or manage areas/zones as requested or desired with direction from snow management team.

• Additional duties as assigned. Duties, responsibilities, and activities may change at any time.

Job requirements:

Minimum Qualifications: Minimum of 3 years of experience in Managerial occupation. Minimum 3 years of experience in Landscape industry preferred. Strong effective communication and time management skills. Must have a valid driver’s license, and an insurable driving record. Computer skills, creative problem solving, personnel management, organization, and customer service skills/experience preferred.  Bilingual -Spanish a plus.

Educational Requirements: Four-year College or University program degree or certificate; or four (or more) years related experience and/or training. 

Physical Demands: Must be able to lift/carry materials up to 50lbs on a regular and consistent basis, move about the work site. Requires extended periods of activity including, walking, standing, kneeling, bending, and lifting, up to 100% of a workday.

Work Environment: Exposed to exterior elements (i.e., pollen, chemicals, cold and heat etc.). External environment with all weather and terrain exposure.

Schedule: LANDSCAPE SEASON: (March - December) Workload will be heavy, during landscape season, you will work between 55-60 hours/week. This may include Saturdays and Holidays as production demands. SNOW SEASON: (January-March) During snow season, you will work a minimum of 24-32 hours/week.  This may include overnights, holidays, or weekends as the weather is unpredictable.

The Perks 

• 401(k) plan with company match  

• Medical insurance  

• Dental insurance  

• Vision insurance  

• FSA/HSA  

• PerkSpot  

• Long-Term Disability and Life Insurance  

• Paid time Off  

• Tuition Reimbursement (after one year of service) 

Pay Transparency 

Mariani Enterprises LLC is committed to pay transparency and equity among all employees and provides employees with an environment where pay transparency and dialogue on compensation are allowed. Mariani Enterprises LLC complie