Senior Analyst, Field Reporting - IMM

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Effectiveness

Job Category:

Professional

All Job Posting Locations:

Horsham, Pennsylvania, United States of America

Job Description:

Johnson & Johnson Innovative Medicine is recruiting for a Senior Analyst, Field Reporting Immunology located in Horsham, PA.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.

About Immunology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

About the Role

The Senior Analyst, Field Reporting Immunology supports field reporting tools, serves as a liaison and partner with home office and field partners to gather reporting requirements for our field reporting platforms and collaborate with Product Manager of Field Reporting and our IT Business to develop and implement these requests, perform User Acceptance Testing and validation. The Senior Analyst facilitates ad-hoc system trainings, field questions relating to reporting platforms.

Key Responsibilities:

• Acts as the Subject Matter Expert resource in field reporting for the business unit, interacting with all levels within the organization.

• Serves as primary liaison with home office and field partners to understand business needs, translate to home office team.

• Provides ongoing updates and visibility regarding availability of field-based sales performance reports.

• Provides insights aligned to field report design and efficiency providing appropriate recommendations for improvements.

• Partners closely with internal IT and multiple suppliers supporting sales operations field reporting functions, updates, improvements, and corrections.

• Investigates reported issues in collaboration with internal team members and suppliers to ensure timely resolution.

• Serves as point of contact for external suppliers in support of field reporting efforts and outputs.

• Guides partners to ensure awareness of timelines and expectations while working toward published SLAs.

• Delivers accurate and timely reports to the field by establishing and following efficient processes, identifying issues, and working with business partners toward resolution.

• Monitors and validates data flow and report processing from IT and from IT to vendors, creating and updating files as needed.

• Collaborates with Commercial Operations & Reporting, IT, and vendors to understand, address and present solutions to issues following a detailed and systematic process to identify root causes and sharing outcomes. Methodically tracks and trends invest