Senior Product Manager

At Pitney Bowes, we do the right thing, the right way.  As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
•    Are passionate about client success.
•    Enjoy collaborating with others.
•    Strive to exceed expectations.
•    Move boldly in the quest for superior and best in market solutions.

Job Description:

As Lead Product Manager for ShipAccel, you will drive the strategy, roadmap, and delivery of Pitney Bowes’ next-generation ecommerce shipping and fulfillment platform. You will lead the evolution of ShipAccel into a scalable, modular operating system for merchants and fulfillment partners, enabling seamless growth from startup through enterprise operations. 

In this role, you will identify market opportunities, close product capability gaps, and deliver differentiated solutions across shipping, automation, fulfillment, and ecosystem integrations. You will work cross-functionally with engineering, design, sales, partnerships, support, and executive leadership to build and scale products that deliver measurable merchant value and business growth. 

You will own outcomes across the full product lifecycle, from vision through delivery and market adoption. 

This role can be based anywhere in the continental US and requires regular collaboration with global teams, including India and Europe. 

You Are 
A product leader who balances customer empathy, commercial impact, and technical execution. You thrive in fast-moving environments, lead through change, and turn ambiguity into clear direction. You focus on delivering real customer outcomes, challenge legacy assumptions, and drive measurable product impact. 

You Will 

Own Product Strategy & Execution 

• Define and execute ShipAccel’s product vision and roadmap across shipping, fulfillment, automation, and ecosystem integrations 

• Lead requirements, prioritization, and delivery with engineering and design teams 

• Translate customer needs and market opportunities into scalable product capabilities 

• Drive platform evolution while aligning to broader SendTech product strategy 

Drive Market & Customer Insight 

• Maintain deep understanding of ecommerce merchant and fulfillment workflows 

• Analyze competitive offerings and identify opportunities for differentiation and expansion 

• Evaluate build, partner, or acquisition opportunities to accelerate product capabilities 

Deliver Commercial Impact 

• Influence pricing, packaging, and monetization strategies aligned to growth objectives 

• Monitor product performance, adoption, and profitability metrics 

• Partner with GTM teams to ensure strong product-market fit and successful launches 

Lead Cross-Functional Alignment 

• Collaborate across product, engineering, GTM, partnerships, and support organizations 

• Drive alignment across business units and shared platform capabilities 

• Partner with internal and external technology providers to expand ecosystem value 

Champion Customer Experience