Outpatient Radiology Manager

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

VIS Clinical Management

Job Summary:

Provides management oversight of multiple complex modalities, locations, front-line staff and other leaders. The main focus of this job is to identify, obtain and apply necessary resources such as manpower, equipment, methods, systems, and money to achieve the modality goals, that roll up to support the department goal.

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KEY RESPONSIBILITIES

• Help unit to understand, share, and support the vision
• Collect data, evaluate information, present options and recommendations, clearly communicate decisions, and collaborate with others on team.
• Develop communications that support strategic and operational improvement plans to include presentations, proposals, policy and procedures, and business summaries.
• Develop work goals for the unit/area consistent with institutional and departmental goals and policy
• Supervise a unit/area with responsibility for planning, coordinating and controlling the work and procedures
• Adjust work schedules or project priorities to meet emergencies or changing condition.
• Provide information to others (oral or written) to explain/clarify problems or issues or requests; meet with other professional/technical personnel to determine causes of a specific problem.
• Participate in periodic management meetings to keep top management informed of problems and concerns
• Ensure the most effective operation of the unit/area through program development, process improvement and coordination of processes across functions
• Supply precise information by center and account line regarding anticipated expenses for budget preparation
• Closely monitor expenses in all centers for the entire unit
• Supports development of and management to budgets and identifies resources needed to achieve unit and department goals.
• Ensures patient and staffing schedules are within budget and are optimized so that quality and timely care is delivered.
• Ensures modalities meet all local, state, federal or other certifying entity requirements.
• Report findings that occur as part of the analysis process and incidental discoveries to the director/administrator
• Exercise judgment and prepare supporting or correcting documentation as deemed appropriate
• Ensure that the service standards established for the unit/area are met or exceeded
• Use patient/customer satisfaction data to improve systems, processes, and outcomes
• Ensure a safe, satisfying and enriching environment for employees
• Provide qualified competent staff by tracking projected staffing needs against qualification and competencies of current staff to identify any deficiencies to improve staffing levels.
• Define the qualifications and performance expectations for all staff positions through the Performance Development system, including department specific job descriptions, measurable performance standards
• Ensure that staff qualifications are consistent with job responsibilities. Verify for each employee or contracted personnel that, where relevant, education and training are consistent with applicable legal and regulatory requirements and hospital policy, that the individual is licensed, certified or registered, and that the individual's knowledge and experience are appropriate for the job assignment
• Create an environment that encourages and supports self-development and learning for all staff through regular feedback, by assuring the development of staff through orientation, training programs, work experiences and assessing competencies by meeting the performance expectations stated in his or her job description in a timely manner (normally annually)
• Monitor quality assurance standards, programs and procedures within the unit/area
• Collaborate with Front Desk leadership to coach and support PSS team
• Monitor and improve Pillar Goal performance
• Ensure that defined quality standards are met within area of responsibility