Strategy & Operations Associate

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a motivated, detail-oriented Strategy & Operations Associate to join our Commercial Strategy & Operations team. This is an entry-level role focused on supporting the execution of the Commercial organization’s cadence and contributing to key strategic and operational initiatives. 

In this role, you will build foundational skills in business operations, data analysis, and cross functional collaboration while gaining exposure to how strategic decisions are developed and executed. This position is designed for early-career individuals who are eager to learn, take ownership of assigned tasks, and develop into future strategy and operations professionals. 

Responsibilities: 

Commercial Operations Management 

• Support the coordination of recurring Commercial operating cadence (e.g., staff meeting, business reviews, etc.), preparing agendas, organizing materials, and tracking follow-ups.  

• Assist in improving meeting process and internal workflows to increase efficiency and consistency. 

• Maintain documentation of action items, key decisions, and meeting outputs to ensure visibility and accountability.  

Strategic Initiative Management 

• Support the creation and maintenance of project plans, timelines, and status updates for Commercial initiatives. 

• Coordinate across cross-functional partners (e.g., Product, Sales, Marketing) to gather inputs and track progress against deliverables. 

• Assisting the documenting processes, tracking KPIs, and supporting continuous improvement efforts. 

Data Analysis & Reporting 

• Maintain and update dashboards and reoccurring reports, ensuring data accuracy and