DUTIES

SUMMARY

The Peer Support Specialist embraces CII’s North Star and utilizes a whole-family approach, ensuring that all program participants have access to comprehensive, high-quality services and support to reach their full potential. Provides direct services by utilizing their own life experiences to support, engage, and motivate caregivers, children, youth, and non-minor dependents connected to the child welfare and juvenile justice systems.  This position shall reflect the cultural, ethnic, and demographic population served by the program.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Mentors and supports caregivers, children, youth, and non-minor dependents who have former or current experience in the child welfare and/or juvenile justice systems.

• Meets regularly with caregivers, children, youth, and non-minor dependents virtually, in person, and through text/email communications.

• Maintains appropriate case notes and other records and prepares periodic reports as required.

• Ensures participant records are audit ready.

• Meets and/or exceeds client service delivery goals.

• Participates as a member of a multi-disciplinary team and ensures coordination of care.

• Provides insight into the child welfare and juvenile justice systems, sharing personal experiences, and assistance throughout services.

• Supports the oversight of the youth commission and works directly with youth in driving programming.

• Identifies, refers, and connects children, youth, and non-minor dependents to leadership development and social support opportunities.

• Provides additional hands-on coaching and support to youth in meeting their goals.

• Models and encourages direct, professional communication with her peers and outside providers.

• Actively engages in outreach and engagement efforts to increase youth participation in services and elicit ongoing feedback to improve services.

• Participates in regular clinical supervision.

• Participates in Continuous Quality Improvement process for the division.

• Participates in integrated case conferences and team meetings to monitor individual needs and services plans to ensure effective quality clinical service delivery in alignment with CII’s whole-family approach to services.

ADDITIONAL DUTIES

• Other duties and special projects as assigned.

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

QUALIFICATIONS

EDUCATION & EXPERIENCE

• High school diploma or general education degree (GED) preferred.

• Requires an individual with personal experience connected to the child welfare and/or juvenile justice systems.

OTHER QUALIFICATIONS

• Valid driver's license and state-required auto insurance.

• Required to travel to sites (25% to 50% of the time)

• Bilingual Spanish / English preferred.

• Ability to handle confidential information.

• Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.

• Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.

• Sensitivity to service population’s cultural and socioeconomic chara