Project Manager - Commercial Innovation & Change

The Gig:

The Project Manager - Commercial Innovation & Change is responsible for executing and managing the overall delivery of our idea management and change management strategy. This role will work closely with the Sr. Manager in ensuring all change intake gets prioritized and assessed with the different teams to ensure effective response times and deliverables for the business.

The Project Manager - Commercial Innovation & Change is accountable for the documentation and standardization by coordinating, executing, and delivering value to the business. This person enjoys partnering with all key stakeholders across the organization and strives to plan, develop, lead and execute initiatives across the enterprise. This person will ensure the company’s overall strategy and goals are supported, adopted and championed by the business with minimal disruption to operations by ensuring smooth delivery and transition to operations.  

This gig is based at VVHQ - our swanky Virgin Voyages Head Office in Plantation, FL where we follow a hybrid work environment. We can't wait to 'sea' you in person during our Collaboration Days, Tuesdays, Wednesdays, and Thursdays, while you enjoy Mondays and Fridays' as remote days.

What You'll Be Up To:

• Facilitate the coordinated preparation and execution of all change management and idea initiatives that come into the business 

• Assists in communication and coordination with stakeholders and customers during definition and assessment of each initiative 

• Ensuring effective communication and coordination for and during quarterly planning

• Manages the execution from intake to release for all Medium & Large Impact initiatives 

• Managing change plan impacts of those changes prioritized against current committed priorities 

• Drive cross-team and departmental impediments, planning, collaboration, and coordination

• Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments

• Understand, visualize and manage upstream/downstream dependencies

• Drive delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity

• Manage program level coordination, such as creating timelines, milestones, and cadence of increments and releases and oversee the development of reports and analyses that document program activity

• Lead project teams and provide and leadership; act as consultant/coach to management in resolving unusually difficult problems

• Leads the initial communication to all impacted teams and stakeholders with key initiatives across the organization 

• Partners with Sr. Manager to support in change control and ensure we drive initiatives that are viable for the business 

• Participate with management and cross-functional teams as subject matter expert to develop and improve commercial initiatives  

• Develop / modify processes, policies, and procedures to facilitate the working relationship between Program Integrations & Commercial Innovation & Change 

• Key communicator to all stakeholders across the business to ensure the idea/change gets adopted and is well received across the organization 

• Other duties as assigned

SuperPowers Required:

• 3-5 years experience in progressive work related to managing projects 

• Knowledge of SAFe Agile best practices

• Leisure, Travel & Tourism industry experience preferred

• Experience digital processes

• Experience working with internal and external development teams 

• Experience at working as a leader and collaborator in a team-oriented environment

• Work with enterprise teams to insure alignment on prioritization and execution 

• Ability to work under tight timelines within a very dynamic, fast-paced environment

• Proven experience in establishing and executing product delivery lifecycle process

• Experience with testing tools, digital processes (Jira, Workfront)

• Project Management a plus and/or experience with using agile methodologies

• Minimum 2