Regional Property Manager (Market Rate Multi-Family Residential)

Residential Multi-Family Regional Property Manager

SUMMARY: The Regional Property Manager is responsible for managing operations and maximizing financial value of a diverse, multi-site residential apartment portfolio of market-rate communities. An associate in this position will be assigned by the VP to manage different properties in a region.  The duties include achieving the financial and operational goals of the owner’s, the company, and of the region.  The Regional Property Manager leads on-site staff to ensure a sufficient flow of revenue by maintaining a high percentage of apartment unit occupancy, adherence to property standards (to include unit turns and routine maintenance, grounds at a functional and high aesthetic level), Owner and resident satisfaction and controlling expenses.


NOTE:  This is not a remote position. This role is based in the Washington, DC / Baltimore, MD region and requires on-site presence at the managed portfolio's communities daily.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following.  Other duties may be assigned.

• Responsible for the overall operations of assigned properties
• Review monthly financial reports, prepare owner reports and attend asset management meetings
• Answer questions from owner, government agencies, financial institutions, auditors, accounting, staff, etc.
• Supervises all on-site staff, including hiring, training, supervision, and corrective measures.  Determines productivity standards of each staff member and tracks individual performance by monitoring common standards.
• Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc. Regularly evaluates market conditions and comparable properties.
• Prepares and implements annual budget in coordination with owners and asset managers. Monitors the property budget on a daily basis in accordance with established goals; keeps expenses in line with the budget.
• Physically walks and inspects the interior and exterior of every community within his/her portfolio on a weekly basis. Makes recommendations for physical repairs and/or replacements.
• Maintains positive customer service attitude. Attends to resident concerns on an as needed basis.
• Reviews leases, rules and regulations, contracts, licenses
• Reviews rent schedules, personnel files and resident files
• Reviews Delinquency Report, bank deposits, equipment inventory, inspections, etc. 
• Supervises others, including managers who supervise on-site staff.  Meets with staff individually and in group meetings to communicate information and company news, to ensure that directives and goals are mutually understood, and to receive feedback and discussion.
• Assures that associates follow company policies and safety rules; complies with company policies for reporting incidents.
• Enforces safety standards and training for staff.
• Follows up as needed on all aspects of property management
• Negotiates contracts but not signing.
• Prepare for regulatory agency inspections
• Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Other tasks, projects, responsibilities as assigned by management. 

Qualifications: