Administrative Assistant (Student)

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University.

Department:

ASAC Operations Support

Time Type:

Part time

FLSA Status:

Non-Exempt

Job Description:

Summary:

The Academic Support and Access Center is seeking a part-time administrative assistant to work in our busy front office.

Responsibilities:

• Greeting visitors, scheduling student appointments in an online database system.

• Answering the phone and directing calls.

• Responding to inquiries regarding ASAC services.

• Scanning documents, database management, general office support for the ASAC Disability Team, and backing up the ASAC Operations Coordinator.

• Position will frequently work with undergraduate student staff assistants. 

• This position will report to the ASAC Operations Coordinator.

Position Type/Expected Hours of Work:

• Part-Time.

• 20 hours per week.

• This position is for the entire academic year.

• Interested candidates should be able to work 4 or more hours a day Mondays through Fridays, equaling a 20-hour week schedule.

• A 9am-5pm schedule on Fridays is required.

• Flexibility to work midday and occasional alternate hours and additional hours during the Final Exams period.

Salary Range:

• $19.00 per hour.

Required Education and Experience:

• Applicants must be enrolled in a full-time degree seeking graduate program at American University.

• Bachelor’s degree required.

• Position requires excellent customer service and communication skills and the ability to interact in a courteous, professional, and diplomatic manner with a diverse student clientele, parents, prospective students, faculty, and staff.

• Must have excellent organizational and multi-tasking skills, be comfortable with technology, and be willing and able to quickly learn new software or database systems.

• Must be able to work independently and as part of a team, working closely with other front office staff. Confidentiality and reliability are essential.

Preferred Education and Experience:

• Shared calendar scheduling experience.

• Experience with Microsoft Office applications.

• Interest in or experience with marketing and social media is a plus, but not required.

Other Details

• This position is available only to enrolled American University students.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an

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