Associate Motion/Production Designer, Instructional Design (Hybrid) Acton, Mass. or San Diego, CA

Position Overview: 

Insulet started in 2000 with an idea and a mission to enable people living with diabetes to enjoy simplicity, freedom, and healthier lives using the tubeless Omnipod® product platform. In the last two decades, we have improved the lives of hundreds of thousands of people living with diabetes by using innovative technology that is wearable, waterproof, and lifestyle-accommodating. Insulet recently launched the Omnipod® 5 System, a tubeless automated insulin delivery system featuring integration with multiple glucose Sensors and the option to control the System using an App on the user’s mobile phone.

We are looking for a creative, user-focused Motion/Production Designer to develop dynamic digital learning experiences. We’re re-imagining how our customers learn to use our products through innovation in our product training methods, learning materials, user guides, and embedded mobile learning. 

We’re looking for someone who wants to use design to change the face of diabetes; someone who can innovate and translate a high-level vision into compelling digital experiences. If you are a creative and innovative motion graphic designer with a passion for bringing ideas to life through motion, a creative thinker, and positive team player with experience delivering world-class look and feel customer experiences, we want you.

Associate Motion/Production Designer Responsibilities:

• Conceptualize and develop visual content, including graphics, motion, animation, and video for online instructional use

• Work closely with the Instructional Design and broader UX team, including writers, designers, and researchers, on storytelling to define and create safe, effective, and delightful learning experiences 

• Work in a fast-paced agile environment with cross-functional teams, generating motion graphics and video learning that tells a story and engages our audience

• Work with User Research and Human Factors team to iteratively test early concepts and apply user-centered design best practices to our work. Proactively engage with research to drive testing of your concepts.

• Present design concepts and user experience vision in a compelling and positive manner (storyboards, prototypes, wireframes, or interactive presentations) to all levels of the company-from tactical agile software teams to executive leadership and to our customers.

• Collaborate with Clinical and Human Factors to ensure our designs are safe and effective and meet regulatory agency guidelines for a medical device experience but hold a high bar on how we can delight the user as well.

• Contribute to corporate UX/ID design language development, standards, and frameworks as our brand evolves.

• Contribute to tactical and innovation instructional design initiatives within an agile environment on digital learning experiences for the UX Instructional Design (ID) team. 

• Be mentored by Sr staff in all aspects of UX/ID work to grow and develop as a motion/production designer.

Skills / Characteristics:

• Love of brainstorming and participating in discovery sessions

• Great storyteller both visually and verbally and can drive decision making at a tactical feature level

• Builds and maintains positive relationships throughout the organization

• Perpetuates a high-performance, customer-centric culture throughout the organization, continuously monitoring the needs of the customer

• Charismatic, collaborative, and creative contributor who can articulate a vision to achieve outstanding results

• Sensitive to and can contribute cross-culturally and with distributed teams.

Qualifications:

• Bachelor's degree or master’s (Interaction Design, Motion Design, Graphic Design, Psychology, Computer Science, HCI, Industrial Engineering, Human Factors or equivalent) OR equivalent combination of education and experience preferred

• 1-2 years of relevant experience in UX, web, and mobile design, ideally with a focus on developing and implementing customer-centric products, with video, motion, and animation design

• Strong portfolio required with strong storytelling and presentation skills

• Intellectual curiosity, including the willingness to dig in and learn more about things

• Ability to prototype when necessary preferred

Physical Requirements: 

• Ongoing US travel as needed (at least once per quarter)

Additional Information:

NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office 1-3x/week