Telecommunications Intern- Data Analytics

GCI's Telecommunications Internship program is designed to give students hands-on experience in a real-world business environment while interfacing with GCI professionals to learn about various employment opportunities available within the telecommunications industry.   Students will work alongside GCI employees to develop a project that is aligned with their interests and the needs of the department they are assigned to.    ESSENTIAL DUTIES AND RESPONSIBILITIES As a Telecommunications Intern, the student will function as a staff member gaining practical knowledge and experience while supporting the organization’s mission. The student will participate in project-oriented work to include research, analysis, report generation etc.

• Complete assigned project in accordance with directions, timeframes, scope, and budget
• Produce a well written, completed project report that outlines steps and conclusions reached.
• Maintain a weekly log of activities to include contacts, meetings, references.
• Meet with mentor on a weekly basis to review project progress. 

 

COMPETENCIES

• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. 
  • Must be reliable self-starter committed to on time attendance.
  • Hold self-accountable for results. Self-directed, takes initiative and seeks out opportunities. 
  • Assesses and accepts risks and learns from mistakes.   
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
  • Must have the ability to work both independently and in teams. 
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
  • Must have strong verbal and written communication skills. 
• COMPLIANCE - Follows internal controls; adheres to GCI policies and procedures regarding proprietary information, accounts, associated systems, and databases; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics.
  • Maintain confidentiality regarding internal, external customers, and company proprietary.
  • Comply with GCI policies and procedures.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to ensuring customer satisfaction. 
• DECISION MAKING: uses sound, logical judgment based on department and company policy and procedures, data, and research. Ability to analyze problem solving situations, leading to best solutions.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
  • Maintain attendance to support required quality and quantity of work.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
  • Adhere to deadlines and effectively manage tasks.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• Proficient computer skills including knowledge and experience with Microsoft Office Suite (e.g., Outlook, Teams, Word, Excel), SharePoint, DocuSign, Smartsheet, Oracle E-Business Suite, Salesforce, and IBM Planning Analytics to complete job duties effectively.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. 
• Build and maintain effective working relationships with leadership and peers. Work to resolve problem relationships. 

 

Technical Competencies:

• Some knowledge of MS Word, Excel, data entry experience, and Internet familiarity.
• Basic knowledge of operating systems such as MS Windows or UNIX.

Minimum Qualifications 

Required: This Internship program is designed for students who have achieved a GPA of 2.8 and offers them the opportunity to learn and be mentored by a GCI manager/supervisor.