ADTS Engineer

LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come.  LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.

Basic Function

Manage current and prospective end customers, develop applications, create value and grow target products.   
Meet customer requirements by coordinating the introduction of new products and providing technical service to support the use of existing products.
Support Indonesia domestic and regional development programs of all supply sources and regional JV’s.

Key output from the ADTS Engineer

• Facilitate fast conversion – from exploring the concept to commercial regular use.
• Build Trust and Gain acceptance at the technical and operation levels of the customers.
• Build the comfort of the customers to keep using the products at the highest level possible.
• Identify/Track the techno-commercial needs of the customers or the market segments.
• Work with Supply Source to meet the critical technical need (e.g. odor concern, special packaging for inventory management).
• Help the commercial team to prioritize the opportunities and craft out the conversion plan.
• Help to evaluate the value proposition of new products vs. competition and hence recommend the product positioning.

Roles & Responsibilities

1. Product & Market Development 

• Identify new markets, products, applications, and customers to support the company as the market and innovation leader in Polyolefins. Coordinate new product introduction among production, marketing and customers. 
• Bring successful products/applications to JV’s domestic and export markets
• Carry out and update market surveys of key segments. Bring market performance requirement to R&D and
  Production to design and develop suitable product quality. 
• Propose change of product specification and formulation when necessary to satisfy new customer requirement.
• Prepare product benefit package to customers. Prepare product trial plan so as to get buy-in of the customers’ operators to accept the proposal for trial and issue trial reports to capture trial learnings from the success and failure so that we can adjust winning and success recipes. 

2. Product Quality Maintenance and Improvement 

• Be a strong advocate of quality and actively initiate/support the improvement of product quality and service quality with satisfying customer needs.
• Ensure that product quality complaints are reported, investigated and settled down. 

3. Technical Service 

• Ensure timely and effective technical support to customers for full satisfaction of using our products.
• Attend on site trials of our products at customers’ plants and assist customer in optimising processing conditions.
• Coordinate with technical service staff in other locations if necessary.
• Training of customers and internal staff in uses and benefits of our products. Organise customer seminars to introduce products and how our products can be used to give better performance results.

4. Product Stewardship 

• Advising customers on safe of use and applications of our products, e.g. food contact approvals, etc. 
• Be advised on the regulatory requirement applicable to our products and end use industries.

5. Market, Application and Competition Knowledge

• Monitor and report market trends, new technology, competition activities and product introduction. 

Education & Work Experience

Education: 
B.S (or higher) degree in Chemical Engineering, Polymer Science & Engineering.

Work Experience: 
Minimum 10 years of industrial experience in R&D, Technical Services, or Plant Production within the Polyolefin industry

Functional Competencies

Application and Process Knowledge
General knowledge in polymer application, especially polyolefin, its processing technology, and testing methods.