Jobs and Careers
PO
Managing Consultant, Front of House Restaurant Technology
Point BUnited Statesfull_timeVerifiedPosted 13 Dec 2024
💰 $221,500/yr($137,000/yr – $221,500/yr)
About the role
Point B is a business innovation firm that takes the guesswork out of transformation. We engineer your future by combining advanced technologies and industry expertise to help you reimagine your business and its processes to get ahead and stay ahead.
We're consulting done different. While others might say it, we live it—your success is our success.
We start with the challenges you face, then partner to drive to what’s right for your business, your people, and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully, respond with agility, and accelerate time to value. When you partner with Point B, you’ll experience the speed and confidence needed to spot critical pivots, navigate complexity with ease, and tailor technology to fit your needs. We're ready to start generating your future today.
WHAT YOU’LL GET TO DO: Lead and advise clients on the strategy, selection, planning, implementation (design, configuration, testing, etc.), pilot readiness, pilot execution, and deployment of front of house restaurant technologies (Point of Sale, Kiosks, Drive-thru, digital menu boards, 3rd party aggregators, loyalty, kitchen display system, payment, etc.) Lead and facilitate working sessions and meetings, including requirements gathering, process design, conference room pilots, Steering Committees, and deployment planning Help grow and shape our Digital & Tech Modernization practice and our restaurant technology transformation offering by contributing thought leadership and experience to its products and capabilities Drive business development by strengthening existing client relationships, attending and presenting at industry conferences, and identifying and engaging with new, untapped clients Contribute to the firm’s growth and reputation by helping to develop and lead other Point B Associates Guide and mentor Point B associates on client engagements
WHAT WE OFFER: The opportunity to serve in a key leadership role and help build an emerging practice area within Point B The support of a well-established consulting firm and access to a broad network of experienced people The ability to chart your career path based on expertise and passions An environment that encourages you to identify new opportunities and supports you in reaching your goals The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model The opportunity to further enable fun and collaborative culture with teams that are as passionate about their communities as they are about their clients A comprehensive, flexible Total Rewards program that supports and recognizes each individual's unique needs and contributions to the firmOpportunity to travel nationally and to align yourself to one of our existing geographic markets for culture and community
WHAT WE EXPECT YOU’VE ALREADY DONE: Earned a B.A. or B.S. degree 10+ years of experience in Digital Transformation and Enterprise Application modernization strategy and execution 2-4 years management consulting experience 2-4 years of multi-unit front of house restaurant technology experience (technologies used within the 4-walls of the restaurant) Prefer candidates who have operational experience in multi-unit restaurants or have worked for a restaurant brand Hands-on experience in restaurant technology transformation advisory, and program/delivery leadership Experience and subject matter expertise related to Enterprise Application Cloud infrastructure (IaaS, PaaS)and SaaS solution (POS, KDS, DMB, Kiosk, Drive-Thru, Reservations, Catering/Events, etc)planning, selection, & implementation Developed holistic strategies (people, process, technology) for client Enterprise-wide front of house initiatives Built and cultivated business relationships and contributed to the growth of a practice area Demonstrated an ability to serve and act as a trusted advisor to senior leadership teams Provided leadership across multiple industries (Retail, Restaurant/Hospitality)and a variety of business functional areas
THE KIND OF PEOPLE WE LOOK FOR: Versatile consultants who are passionate about technology and thrive on variety and challenge Innate problem solvers who want to grow in a flexible, collaborative culture Comfortable transitioning between strategic and execution responsibilities to
We're consulting done different. While others might say it, we live it—your success is our success.
We start with the challenges you face, then partner to drive to what’s right for your business, your people, and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully, respond with agility, and accelerate time to value. When you partner with Point B, you’ll experience the speed and confidence needed to spot critical pivots, navigate complexity with ease, and tailor technology to fit your needs. We're ready to start generating your future today.
WHAT YOU’LL GET TO DO: Lead and advise clients on the strategy, selection, planning, implementation (design, configuration, testing, etc.), pilot readiness, pilot execution, and deployment of front of house restaurant technologies (Point of Sale, Kiosks, Drive-thru, digital menu boards, 3rd party aggregators, loyalty, kitchen display system, payment, etc.) Lead and facilitate working sessions and meetings, including requirements gathering, process design, conference room pilots, Steering Committees, and deployment planning Help grow and shape our Digital & Tech Modernization practice and our restaurant technology transformation offering by contributing thought leadership and experience to its products and capabilities Drive business development by strengthening existing client relationships, attending and presenting at industry conferences, and identifying and engaging with new, untapped clients Contribute to the firm’s growth and reputation by helping to develop and lead other Point B Associates Guide and mentor Point B associates on client engagements
WHAT WE OFFER: The opportunity to serve in a key leadership role and help build an emerging practice area within Point B The support of a well-established consulting firm and access to a broad network of experienced people The ability to chart your career path based on expertise and passions An environment that encourages you to identify new opportunities and supports you in reaching your goals The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model The opportunity to further enable fun and collaborative culture with teams that are as passionate about their communities as they are about their clients A comprehensive, flexible Total Rewards program that supports and recognizes each individual's unique needs and contributions to the firmOpportunity to travel nationally and to align yourself to one of our existing geographic markets for culture and community
WHAT WE EXPECT YOU’VE ALREADY DONE: Earned a B.A. or B.S. degree 10+ years of experience in Digital Transformation and Enterprise Application modernization strategy and execution 2-4 years management consulting experience 2-4 years of multi-unit front of house restaurant technology experience (technologies used within the 4-walls of the restaurant) Prefer candidates who have operational experience in multi-unit restaurants or have worked for a restaurant brand Hands-on experience in restaurant technology transformation advisory, and program/delivery leadership Experience and subject matter expertise related to Enterprise Application Cloud infrastructure (IaaS, PaaS)and SaaS solution (POS, KDS, DMB, Kiosk, Drive-Thru, Reservations, Catering/Events, etc)planning, selection, & implementation Developed holistic strategies (people, process, technology) for client Enterprise-wide front of house initiatives Built and cultivated business relationships and contributed to the growth of a practice area Demonstrated an ability to serve and act as a trusted advisor to senior leadership teams Provided leadership across multiple industries (Retail, Restaurant/Hospitality)and a variety of business functional areas
THE KIND OF PEOPLE WE LOOK FOR: Versatile consultants who are passionate about technology and thrive on variety and challenge Innate problem solvers who want to grow in a flexible, collaborative culture Comfortable transitioning between strategic and execution responsibilities to
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