Engineer 3, Software Development & Engineering

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Comcast’s DevX organization is seeking an Engineer to join our DevX: Run team. This group is responsible for developing tools and platforms that are used by engineering teams across CXT to enhance customer experiences of our xFi (broadband), Entertainment, AI and Xfinity Home Security product offerings. We are a team of engineers that both build and support high-availability platforms for use by Comcast engineering and product teams. 

Some of our platforms include experimentation and feature flagging, Chaos Engineering SaaS platform, a multiplatform API Gateway for ingress management with complementing multi-datacenter service mesh, and a log ingest transformation and routing platform.

As a Software Engineer, you will be a contributor to the team, working on cutting edge technology stacks that impacts and delights millions of Comcast customers. 

Job Description

Qualifications

The ideal candidate will have demonstrated experience building observable, scalable and reliable infrastructure for API middleware services including:

• Proficiency in Python or Golang
• Experience with AWS, Service Mesh, Load balancing
• Terraform/IAC

Core Responsibilities

• Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.
• Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases.
• Participates in training representatives and operations staff on internally developed software applications.
• Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports.
• Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.
• Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers.
• Works with Quality Assurance team to determine if applications fit specification and technical requirements.
• Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.
• Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences.
• Displays knowledge of and ability to apply, project management skills.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do b