Lead Event and Maintenance AV Technician (19589)
American UniversityAbout the role
Get to Know American University
At American University we value open and honest inquiry, servant leadership, and the affirmation of the human dignity of all. We envision a thriving AU community where individuals of all identities and experiences are understood, appreciated, and fully included, and where equitable treatment, opportunities, and outcomes prevail.
Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty and staff and share a passion for creating change through our knowledge and our work.
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Summary/Objective
The Lead Event and Maintenance AV Technician is one of the principal sound reinforcement and event and class support specialists for Audio Visual Services, reporting to the AV Technical Services Manager. Under direct management of the AV Technical Services Manager, the Technician performs repair and maintenance on critical AV systems and assists the management of the ongoing daily repair and maintenance services for the classroom and event spaces. Their duties include conducting on-site troubleshooting and maintenance of multimedia audiovisual equipment and systems in technology-enhanced classrooms and event spaces, and carrying out major repairs, cyclic and emergency equipment replacement and installation, system programming and re-fitting of equipment, cabling, and parts replacement. This includes managing emergency repairs to mission critical systems by the AV team or outside contractors.
The position often works independently but also may act as team leader of full and part time staff for major events and installations. The position is intended to be dayshift, starting at 7:00AM.
Essential Functions
- Engineers live sound reinforcement for major university events including Commencement, Opening Convocation, and events featuring visiting dignitaries and major political figures. This includes room frequency analysis and digital sound processing, mic and speaker placement, live sound mixing, digital audio recording, and all tasks associated with providing superior live sound. Provides audio editing and post-production of live recordings. Designs and builds audio sub-systems and racks for use in live sound and installed sound applications. Oversees installation and testing of audio systems for classrooms and event spaces. Runs diagnostics and provides solutions for audio issues. Programs DSPs and other audio devices.
- Run diagnostics, provide solutions, and direct and perform mitigation procedures for classroom and event systems and equipment, including streaming and Hy-flex systems. Program audiovisual systems in classroom and event spaces. Update component firmware. Diagnose and address network and computer issues related to Hy-Flex systems. Oversee and test installations and upgrades by outside contractors of classroom and event systems. Interface audio and video components with video streaming or video conferencing equipment for superior H-Flex classes and events. Interface audio systems with video display systems for live multimedia presentations at events.
- Provide front-line support for classes and events using installed audiovisual presentation and sound systems. Run diagnostics, provide solutions, and direct and perform mitigation procedures for classroom and event systems and equipment. Program audiovisual systems in classroom and event spaces. Oversee and test installations and upgrades by outside contractors of classroom and event systems. Interface audio components with video streaming or video conferencing equipment for superior audio and video broadcasts.
- Train faculty and staff in audio and AV system usage, signal flow, audio concepts, and basic and advanced troubleshooting. Train faculty and staff in the use of Hy-flex systems.
- Other duties as assigned.
Supervisory Responsibility
- May supervise both full and part time Technicians and/ or students for projects and events or when other supervisors are absent.
Position Type/Expected Hours of Work
- Full-Time, 40 hours/week.
- Coordinator/Analyst A.
- Non-Exempt,
- This position is union eligible.
- Must be able to work a flexible schedule when required for university events including on weekends or switching shifts to accommodate necessary responsibi
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