E-commerce Warehouse Supervisor
OCASAAbout the role
We're looking for a hands-on Warehouse Supervisor to lead daily fulfillment and warehouse operations. This role is responsible for overseeing receiving, order fulfillment, shipping, returns, carrier coordination, team performance, and continuous process improvement.
Key Responsibilities
Lead day-to-day warehouse and fulfillment operations.
Supervise, coach, and develop warehouse staff.
Manage shipping, receiving, inventory flow, and returns.
Coordinate with carriers and logistics providers to ensure on-time pickups and deliveries.
Monitor KPIs, productivity, quality, and operational performance.
Maintain a safe, organized, and efficient warehouse environment.
Implement process improvements and ensure SOP compliance.
Prepare daily and weekly operational reports.
Requirements
3+ years of warehouse, fulfillment, or logistics experience.
At least 1 year of supervisory or team lead experience.
Experience managing shipping, receiving, and carrier relationships.
Strong leadership, communication, and problem-solving skills.
Proficiency with WMS, Excel, or similar systems.
Experience with 5S, Lean, or continuous improvement methodologies is a plus.
Bilingual English/Spanish preferred.
What We're Looking For
A proactive leader who enjoys being on the warehouse floor, developing teams, solving operational challenges, and driving efficiency in a fast-paced fulfillment environment.
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