Dependency Case Manager Supervisor

Children's Home Society of Florida

Since opening our doors in 1902, CHS became a part of Florida's history. 

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

The Dependency Case Management (DCM) Supervisor provides daily supervision, operational oversight and management of a dependency case management service unit. The incumbent ensures that all program operations comply with state and federal laws, judicial mandates and best practices to protect children, strengthen families and support permanency outcomes, while working collaboratively with community partners and team members to deliver high quality, trauma-informed and culturally responsive services that meet client needs, contract objectives and positive permanency outcomes. Overall, the Dependency Case Management (DCM) Supervisor contributes to CHS’s strategic objective of reimagining what HOME means by creating spaces where every child and family is supported and has access to the opportunities they need to pursue their dreams. 

WHY JOIN CHS?

• Uplifting mission-driven work culture
• Make an impact in your community and become a part of Florida's history!
• Growth and professional development opportunities
• Great benefits package, including generous paid time off and holidays
• Opportunity to make a positive difference in children and families within your own community!

Primary Job Functions

1. Provide daily supervision, operational oversight and management of a dependency case management service unit in delivering high quality, trauma-informed and culturally responsive services that meet client needs, contract objectives and positive permanency outcomes. 

• Delegate and manage work assignments; ensure services are performed according to CHS service philosophy, policies and practices.
• Oversee proper client to staff ratio.
• Liaise with community agencies, such as the Department of Children & Families (DCF) and the Department of Juvenile Justice (DJJ).
• Conduct face-to-face interview with clients for development of individual treatment plans, and behavioral assessments and provide other direct treatment services.
• Provide support with in-crisis/problem cases and client service coordination; may also provide direct casework, when needed.
• Review and approve psychosocial assessments and treatment plans.
• Track and monitor the progress of families and individuals receiving services.
• Maintain and generate necessary reports and paperwork in a timely manner.
• Ensure that program team members complete all documentation and reports in a professional and timely manner.
• Attend closure or conference staffings; participate in grant writing, contract negotiating or re-accreditation preparation.
• Provide case consultation and in-service training, as appropriate; identify unmet training needs.
• Collect, analyze and report data in area of supervision; apply data to improve client outcomes.

2.  Recruit, develop and lead a team capable of supporting CHS performance and growth strategies (complying with COA Standard T3, when appropriate), while fostering an engaging, positive work environment.

• Recruit and supervise team members, fostering their development, including the transfer of knowledge obtai