Senior Associate, Business Operations

At Fairmatic we're on a mission to make roads safer, one fleet at a time. 
Fairmatic is revolutionizing the auto insurance industry by using data and AI to personalize options and incentivize safe driving with savings. Our predictive risk models have been trained with 200 billion miles of driving data and tested with hundreds of thousands of paying drivers. 
Fairmatic's leadership team includes serial entrepreneurs, insurance industry innovators, and startup veterans who have raised over $88M in funding in less than a year. 
Join our global team of curious, adaptable technologists and problem solvers who are passionate about creating a positive impact on the world!
We're looking for a highly motivated and analytical individual with a background in management consulting, investment banking, or a similar field, coupled with experience in strategy and operations at a tech company.
This role will play a critical part in driving our strategic initiatives, managing key projects, and ensuring the accuracy and effectiveness of our KPI tracking and data analysis processes.

Key Responsibilities

• KPI Tracking: Ensure proper tracking of key metrics across customer-facing teams, including defining new metrics when applicable 
• Trend Analysis: Weekly/monthly/quarterly analysis of trends customer-facing KPIs, with an emphasis on funnel analysis 
• Strategy & Project Management: Manage and execute strategic initiatives/projects based on data and trend analysis and ongoing internal strategy 
• Processes and tools: Manage ongoing feedback loops between internal users of customer-facing tools and engineering org to optimize processes
• Data Management: Work cross functionally to set up ongoing auditing processes to ensure integrity and consistency of data

Your background

• Bachelor’s degree in Business, Finance, Economics, or a related field.
• 3-5 years of total experience with a mix of management consulting, investment banking, or a similar field plus strategy and operations, bizops, or similar experience at a tech company.
• Strong data analysis skills, with proficiency in tools such as Excel, SQL, and data visualization software.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Strong attention to detail, particularly in data management and auditing.
• Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
• Ability to navigate and excel in fast-paced, ambiguous environments with minimal guidance.

It would be great if you also have

• Experience with Salesforce
• Advanced SQL skills 
• Previous startup experience (pre-seed through Series B)

Some of our US Benefits & Perks:
Unlimited PTO! Medical, dental, and vision coverageLife and disability insurance Learning and development program and stipendStipends for wellness and entertainmentFully remote work supplemented with fun in-person eventsAwesome Fairmatic gifts and swag!
We are always on the hunt for talented individuals!
Join us and let’s fulfill our mission to make roads safer, one fleet at a time.