Inside Plant (ISP) Headend Technician

ISP Headend Tech
Location: Logan, UT
Salary: $24.00- $35.00/hr.

Company Information:

In the exploding business of modern telecommunications, SRI is at the forefront of this expansion by helping companies build, integrate & staff their cutting-edge networks. SRI is proud to only work with the largest service providers in the country which gives us endless opportunities for business and personal growth!

Benefits

SRI offers W-2 employment with access to a comprehensive benefits package such as Paid Time Off, Paid Holidays, Health/Dental/Vision Insurance, 401k, HSA and others!

Salary

$24- $35/hr; Depending on Experience

Description of Role

SRI Telecom is seeking an experienced Inside Plant Network Facility Technician to support day-to-day operations within headend and hub facilities. The role involves troubleshooting RF and fiber systems, assisting with evening migrations, and working closely with OSP, Network, and Video teams to resolve outages. Candidates should have expertise in structured cabling, headend architecture, and Central Office environments, with a strong background in EF&I processes. This position requires the ability to work in mission-critical environments and handle complex, high-demand tasks efficiently.

Tasks:

• Install and migrate ISP node splits across customer facilities.

• Configure and maintain Headend/MTC equipment for voice, video, and data services.

• Install and troubleshoot structured cabling systems (CAT5e, CAT6, fiber optics).

• Prep and install connectors for fiber optic, coax, and Ethernet cabling.

• Diagnose and resolve network and cabling issues using diagnostic tools.

• Install and configure telecommunications and networking equipment.

• Ensure compliance with industry standards and company guidelines.

• Provide own small hand tools for RF & CAT5/6 connections.

• Work night shifts after day training.

Skills & Responsibilities:

• Experience with Coax, CAT5/6, and fiber optics cabling.

• Knowledge of networking concepts, protocols, and equipment.

• Ability to troubleshoot headend equipment.

• Physically able to lift 80 pounds and climb ladders.

• Capable of standing, stooping, and kneeling for long periods.

• Strong attention to detail and problem-solving skills.

• Excellent organization and time management.

• Work independently and communicate effectively with team members.

• Proficiency in Excel, PowerPoint, and analytical skills.

• Familiarity with industry standards and compliance regulations.

Work Schedule

Monday through Friday

Location: 84341

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