Junior Client Data Analyst

LOCATION:

The Junior Client Data Analyst position is a remote, work from home position, as are all positions at Acceleration Partners (a structure central to our culture and our vision to change the work/life paradigm). Candidates who live in the following States will be considered:  CO, CT, IL, MA, NH, NJ, PA, RI, VA, WA, CA, FL, GA, MN, NY, TX, NC, OH, SC, TN. Some travel is required for client meetings or other internal meetings, conferences, etc.

 

THE ROLE: 

The Junior Client Data Analyst will sit within the Client Experience team, while working closely with the Client Services team to support various affiliate clients. The ideal candidate will bring 2+ years of data analysis experience, within a performance marketing channel preferred. This person will be responsible for owning all aspects of reporting across client accounts including standard weekly, monthly, and quarterly performance reporting along with managing ad hoc client requests. This role will utilize strong communication, analytical, and problem-solving skills to compile and analyze complex data sets along with spot trends, flag anomalies and make recommendations based on data. The ideal candidate will have a love of data and be energized through using data to find and explain the why. The candidate should possess superior organization and prioritization skills, consistently exhibiting the ability to identify areas for process improvement and efficiently structuring their workload. 

TOP 5 JOB RESPONSIBILITIES:

1. CLIENT REPORTING – Compiles standard weekly, monthly, and quarterly client performance reports, summarizing high level channel KPI’s and partner insights based on the data. Pinpoints and proactively flags anomalies within the data that may impact program or partner performance. Manages incoming ad-hoc reporting requests, with some guidance needed from manager for complex requests. 
2. CAMPAIGN ANALYSIS – Proactively analyzes data as soon as placements and campaigns have completed, rolling up performance insights to account team and client. Includes high-level KPI’s and learnings based on the data, including the ROI on the campaign. May need some guidance analyzing campaigns that are more complex in nature.
3. CLIENT SERVICE & COMMUNICATION – Clearly communicates and summarizes program and campaign performance, along with data learnings on client calls. Emails and reports that recap performance are concise and factual based on data. Some guidance from manager may be needed to tell the story leveraging the data and presenting findings in a formal setting or presentation.
4. PERFORMANCE AND SPEND FORECASTING – Creates 12-month forecast leveraging historical data and variables that may impact future performance, with some guidance needed from manager. Forecasts spend based on upcoming campaigns and proactively keeps an eye on budget to ensure spend is on track. Forecasts placement and campaign performance based on previous data and/or assumptions, making recommendations based on the data and projected ROI.
5. INSIGHTS & TRENDS – Incorporates industry insights and benchmarks within reporting that are relevant to the client and support the story the data is telling. Pinpoints and proactively flags any trends within the data that might impact program performance.

WHAT SUCCESS LOOKS LIKE:

• By 3 Months… You have a solid understanding of the important KPIs across the affiliate programs you support. You can make connections between data points to help identify cause/effect on performance. You are able to execute day-to-day reporting operations across multiple affiliate programs including completing all weekly and monthly reporting for your client portfolio. You have started taking on more complex ad hoc reporting deliverables and are beginning to identify trends, benchmarks, and important data points for clients.
• By 6 Months…  You are consistently executing all aspects of reporting across your client portfolio. You understand your client’s business and can use data to tell a story on performance. You are consistently utilizing strong communication, analytical, and problem-solving skills to compile and analyze complex data sets along with spot trends, flag anomalies and make recommendations based on data. You continuously showcase strong attention to detail ensuring that all deliverables are accurate prior to being shared. You are showcasing strong communication skills and are actively communicating with clients via email and weekly status calls as it relates to data and trends. You are starting to participate in firm building and regularly sharing learnings and insights with peers and internal stakeholders.

QUALITIES OF THE