Senior ServiceNow Platform Engineer - Secret clearance

Seeking a cleared ServiceNow Platform Engineer with very strong ITOM and CMDB skills. Must have an active Secret government clearance, or higher.

Salary: 140-170K

*** This is only for individuals with CURRENT/ACTIVE clearances. We do not offer sponsorship to obtain a clearance. You must have one upon application and resume submittal. Secret clearance minimum. Top Secret preferred.

Senior ServiceNow Platform Engineer

Focused on ServiceNow platform strategy and technical implementation, with strong hands-on scripting expertise in JavaScript and GlideRecord. Requires the ability to troubleshoot and resolve platform issues, with a solid understanding of core ServiceNow modules including Incident, Change, Request, CMDB/CIs, Workflows, and Flow Designer. Must also have working knowledge of ITOM components such as Discovery, MID Servers, and CMDB data flow.

This position is a hybrid role that combines ServiceNow development, platform engineering, and operational break fix responsibilities, requiring both strong scripting skills and working knowledge of ITOM components

Mandatory: ServiceNow Certified System Administrator (CSA) certification and hands-on Certified Application Developer (CAD) experience.

Preferred: ServiceNow Certified Implementation Specialist – IT Service Management (CIS-ITSM) certification.

Preferred: ServiceNow Certified Implementation Specialist – CMDB (CIS-CMDB) certification.

• Candidates should possess ServiceNow Certified System Administrator (CSA) certification.
• ServiceNow Certified Application Developer (CAD) certification and experience developing custom applications, workflows, and integrations within the platform.
• Experience administering and supporting the ServiceNow platform, with the ability to troubleshoot and resolve ITOM-related issues across Discovery, integrations, and platform operations.
• Strong CMDB knowledge, including CI data quality, duplicate CI root cause analysis, and prevention strategies.
• Basic ServiceNow scripting skills (Business Rules, Client Scripts, Script Includes).
• Demonstrate understanding of ServiceNow ITOM Discovery, including the end-to-end Discovery process, MID Servers, probes/sensors, and Identification & Reconciliation Engine (IRE)
• Experience developing and supporting REST APIs and third-party integrations within the ServiceNow platform.
• Strong knowledge of ServiceNow security and access control concepts, including ACL design and implementation.
• Solid understanding of core ServiceNow development components and best practices, including Client Scripts, Business Rules, Flow Designer, Script Includes, and GlideAjax.
• Ability to differentiate and apply ServiceNow platform capabilities such as Discovery vs. Orchestration and Flow Designer vs. traditional scripting approaches.

Requirements

• Advanced development experience with ServiceNow ITOM modules (Discovery, Event Management, Orchestration, Service Mapping).
• Strong scripting proficiency in JavaScript, PowerShell, and Python.
• Experience building and customizing MID Servers in secure, segmented, or air‑gapped environments.
• Hands-on experience implementing CI identification, reconciliation, and normalization logic.
• Deep understanding of CMDB data models, ingestion pipelines, and data quality governance.
• Experience with integrating ServiceNow with external systems using REST/SOAP, syslog, message queues, and SFTP.
• Knowledge of infrastructure components (servers, networks, cloud, databases) relevant to discovery and service mapping.
• Familiarity with secure development practices, RBAC models, encryption, and federal security compliance requirements.
• Experience with Agile, automated testing, and CI/CD pipelines for ServiceNow development.
• Strong troubleshooting skills across ITOM, CMDB, integrations, and orchestration components.

Benefits

Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered.  Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance.   An Employee Assistance Program is available at no cost to all employees.  PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.

ABOUT PGTEK:

PGTEK is a true consulting o