Business Operations Specialist, Executive MBA and MSQM Programs, The Fuqua School of Business

Duke University:

 

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

 

 

Business Operations Specialist

Executive MBA and MSQM Programs

Level 9

 

 

Occupational Summary

The Business Operations Specialist will provide high-level administrative support for Executive MBA (EMBA) and Master of Science in Quantitative Management (MSQM) Programs at the Fuqua School of Business, handling complex and confidential financial tasks to ensure operational efficiency. Assist in preparing and managing departmental budgets, offering recommendations and projections based on program activities and operations. Inform staff of the financial status of various project invoices. Independently compose letters and statements, applying departmental policies and procedures, and determine appropriate responses or escalate to the supervisor as needed. Review financial reports, compare with source documents, and highlight significant items, changes, errors, or omissions to the supervisor.

Work Performed/Job Responsibilities

 

• Complex accounting tasks in maintaining financial records, processing departmental payments, reviewing p-card transactions, monitoring, verifying & reconciling accounts
• Payment processing – P.O. processing, wire payments, check requests, staff for workshops and basketball experience, internal funds transfer. Involves not only a large volume of payments but in many cases large dollar amounts. Must ensure that payments meet contracted terms.  Good understanding of international currency and exchange rates in order to process international vendor payments. 
• Assist in preparing budgets, recommendations & projections
• Process financial & accounting forms
• Interface with other departments to communicate and answer inquiries regarding accounting information

• Monthly reconciliation of all departmental codes
• Maintaining budget update spreadsheets (monthly)
• Year-end closing – accruals and deferrals
• Prepare and send tuition reminders and due dates to all Working Professional students. Direct student questions to appropriate departments at Duke for additional support, such as financial aid, Veterans Affairs, and the Bursar’s Office. 
• Tuition invoices – prepare invoices for new admits as needed; communicate with students regarding outstanding balances; preparing detailed invoices upon student request
• Miscellaneous financial tracking and cost analysis – course material analysis, shipping costs, program expenses, vendor costs
• Office management: ordering supplies, updating conference room calendars, taking minutes at weekly staff meeting; other miscellaneous items
• New vendor payment processing and documentation
• Tracking overall expenses and elevating issues
• Processing expe