Enterprise Accounts Consultant, Travel

As the Enterprise Accounts Consultant, Travel you will partner closely with our Account Management, Sales, Product, Finance, Support and Operations teams all the way up to our C-Suite - to ensure we are delighting clients, evolving our vision, and exceeding goals.

You will partner with Account Managers to improve the satisfaction, health and revenue in their accounts by combining your expertise in travel with your knowledge of our platform and your obsession for helping clients. 

You will frequently attend and contribute at client meetings to help clients unlock the full value of the Navan travel platform by optimizing policies, maximizing savings, improving experience, and leveraging our full product suite  You will lead regular enablement sessions to uplevel our Account Management teams on the value proposition and feature set of Navan’s travel platform relative to alternatives. You will advocate fiercely and effectively for our clients by gathering client feedback in a disciplined way, and engaging with our Product, Support, Finance and Operations teams to create an effective, two way feedback loop.

The Ideal Candidate will be a highly driven and intelligent corporate travel expert with a strong bias to action, a natural ability to connect with others, and an innate client obsession.  You'll report into the Head of Enterprise Account Management at Navan.

What You’ll Do:

• Develop a deep understanding of the vision, value proposition and feature set of Navan’s travel platform
• Partner with our Enterprise Account Management team to join and contribute to a large volume of client meetings, especially Executive Business Reviews and critical escalations
• Provide added credibility in client meetings through your extensive knowledge of the industry and Navan’s platform
• Leverage deep travel industry expertise to creatively solve client challenges, and to effectively position Navan’s Travel offering to clients in a compelling way
• Regularly enable and uplevel our Enterprise Account Management teams on the value proposition and feature set of Navan’s travel platform relative to alternatives
• Gather client feedback in a disciplined way; partner effectively to share constructive feedback with our Product teams and other cross functional stakeholders
•  Advocate fiercely and effectively for the needs of our clients

What We’re Looking For:

• 5+ years prior experience in the corporate travel industry-  either in a client facing role at a Corporate TMC, OBT, or Travel Consulting firm, or as a buyer and administrator of a large Entreprise travel program
• Bachelor’s degree
• Ability to spend ~3 days a week in person in one of our main offices (SF, Palo Alto, NYC, Austin)
• Deep understanding and expertise in Corporate travel
• Demonstrable track record of high performance and success
• Strong communication and presentation skills
• Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment
• Strong bias to action; high energy and innate initiative to get things done
• Passion for the travel industry and for Navan