Program Coordinator I / Office Supervisor II - 191742

Posting number: 191742

Department: Department of Motor Vehicles

Division: Driver Services Administration

Job classification: Program Coordinator I

Posting type: Open

Categories: Administration, Management, Professional, Miscellaneous

Summary

This position is in the Driver Services / Accident Data Entry Unit, at SCDMV Headquarters in Blythewood, SC.

                                   ******** This is an internal job posting for Current DMV Employees only ********

• Supervises all aspects of the assigned work unit and process transactions as necessary.
• Interprets DMV laws and procedures for employees.
• Completes Employee Performance Management System (EPMS) reviews for all employees in assigned work unit by scheduled due date.
• Diffuses all problems that may arise within the unit or amongst other units.
• Answers technical and complex questions for DMV personnel.
• Supervises the screening, interviews, selection and training of new employees. Evaluates the work of personnel, recommends promotions, disciplinary actions, reviews, approves or disapproves employee leave request and ensures adequate coverage for the work unit.
• Proactively communicates notable improvement, issues and problems to the unit manager.
• Seeks improvements to existing service delivery through communication and idea generation.
• Communicates with internal and external customers and handles customer complaints elevated to the supervisor level.
• Solicits employee suggestions for continuous improvement. Addresses employee concerns.
• Ensures necessary reports are generated and maintained.
• Performs other related duties as required.

Examples of duties

Minimum Requirements

• A high school diploma and relevant program experience.

Agency Requirements

• Must complete a nationwide criminal background check to include finger printing.

Additional Requirements

• Ability to plan, organize, direct and review the work of subordinates. 
• Ability to effectively communicate complex policies and procedures to customers and employees.
• Ability to write clear, concise instructions and reports.
• Responsible for supervising small work unit.
• May be required to work extended hours outside the normal scheduled work week.
• Must be able to lift 10-15 lbs. 
• May require limited travel.

Qualifications

Agency Preferred 

•   A high school diploma and 4 years of revelant experience. An equivalent combination of education and experience may be accpeted with prior approval.

Supplemental information

What’s in it for you?

At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees, and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career.

 
The South Carolina DMV offers a robust and competitive benefits program.
 

• Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
• An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household

 
So, what are you waiting for? Come be a part of a fast-growing, dynamic agency, and join a team that offers an opportunity for accelerated professional growth!