Team Lead, Customer Success Advocate (New Business Sales)

We are seeking an experienced, high-energy, outcome-driven professional to join our team as a Team Lead, Customer Success Advocate (New Business Sales). We are a 100% inbound revenue generation company meaning all potential customers have chosen to engage with us. We are known for our equal business stature and Socratic Method approach which rejects a traditional transactional sales culture.
We are passionate and committed to treating our sales prospects with respect, trust, integrity, and kindness to help our prospective customers solve their challenges rather than selling. Our customer acquisition approach is a highly collaborative, business value-driven proven process that is committed to customer enablement. Our high-tech and innovative guided sales enablement selling platform provides intuitive and structured support for curious and critical thinking and ethical professionals motivated by successful outcomes. This is a fantastic opportunity for a proactive individual who enjoys a hands-on approach and leading by example. This role reports directly to the CEO and Founder.
What is Customer Advocacy?The Customer Advocate's role is responsible for the full new customer acquisition lifecycle working to understand customer needs and priorities and demonstrate how our software solutions are a match for those needs. We use Inbound Marketing to educate our customers to allow the sales role to focus on solving their challenges. 

What You'll Do

• Educate and guide prospects through the customer journey to help them learn how LogicManager can manage their risks and achieve their goals
• Manage a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers
• Demo LogicManager’s software to our inbound marketing-based prospect leads
• Take a hands-on approach in leading your team in working with customers to achieve customer-driven OKRs and meet new customer acquisition goals
• Gain certifications in our industry-leading solutions areas: enterprise risk management, security & privacy, vendor management, compliance, internal audit, policy management, incident management, and other areas
• Collaborate with marketing and technology teams on enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future
• Grow your career through active participation in our company culture

About You and What Skills You'll Need

• Bachelor's degree in any major
• Must have 5+ years of experience in a customer success or sales role in a B2B SaaS company
• Excellent communication skills
• Strong analytical/problem-solving skills
• Strong reading comprehension and critical reasoning
• Have a positive outlook and a strong ability to take responsibility
• Have a sharp focus on your goals and accountability for daily, weekly, and monthly activities to achieve them

ABOUT USLogicManager is recognized as a Risk Management Software leader by the industry expert, Gartner. Learn more about the See-Through Economy and how LogicManager customers rely on us for establishing sustaining Risk Management to Environmental, Social, and Governance (ESG) practices.
What Sets Us Apart:- Award-Winning Community: Our commitment to a vibrant, collaborative, and mission-driven culture has earned us the certification of a Great Place to Work® each year since 2016. As LogicManager flourishes, we're dedicated to nurturing its inherent culture. We aim to attract those who feel the same way about building a community rooted in mutual trust, respect, integrity, kindness, and fairness. Discover more about what makes us unique and our commitment to the employee experience.- Great Benefits & Perks: We believe in supporting our employees with benefits that matter, which is why we offer competitive salaries, benefits, paid vacation, and more. We also celebrate our successes with frequent company-sponsored activities and events.- Remote Flexibility: We believe in the quality of work over its location, fully supporting and offering a remote work experience to our team.- Global Presence: We serve our growing base of customers throughout North America (AMER), Europe, the Middle East and Africa (EMEA), and Asia Pacific (APAC).
Please note: You must be authorized to work in the US, as we currently cannot provide sponsorship.
LogicManager is committed to being an equal opportunity employer. We celebrate and support diversity, and work every day to create an inclusive work environment that represents the world that we live in.
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