Quality Assurance Analyst II

Location: Minneapolis or St. Paul (Hybrid)

In this position, you’ll be based in a Minneapolis or St. Paul office for a minimum of three days a week, with the flexibility to work from home for some of your working week. 

 

 

We give you a world of potential

Computershare Corporate Trust is built on a foundation of “Trust Makes it Work” – expertise, relationships, and innovation you can trust.   When you join this dynamic team as a Quality Assurance Analyst II, you will enjoy a career, teamwork, flexibility and leadership you can trust to help accelerate your personal and professional goals.  

Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers as well as governments and institutions. We offer a wide range of services that fulfil our clients with a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.  

  

A role you will love

This position is a support role in Corporate Trust working on our Monitoring, Oversight, Production, and Review team.

·         Responsible for evaluating, monitoring, assessing and/or reviewing programs, processes, claims, documentation and/or files

·         Ensure compliance with internal company requirements and/or agency or government regulations.

·         Functions include evaluating processes to ensure business standards are followed.

·         Providing information to business partners and management.

·         This position will be partnered with a with Business Support Consultant to own specific Review Programs in the portfolio. 

·         This position will primarily support Doc Custody quality control reviews as well as other lines of corporate trust business.

 

What will you bring to the role?  

We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with this is a fast-paced environment and lots of change so you will be resilient in nature and able to adapt quickly and embrace the pace of change we often work at.

As a results-driven individual, you will be the guiding hand as we deliver tailor-made strategies to prospective and current clients.

Other key skills required for the role include:

• Minimum of 1 year of experience in trust, financial services or account management.
• Bachelor’s degree is preferred
• Experience reading and interpreting complex legal documents
• Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
• Strong analytical skills with high attention to detail and accuracy 

 

 

Rewards designed for you   

Compensation. The typical base pay range for this role is $50,000- $60,000. This base pay is a national average and may not be applicable to all locations. 

 

A company to be proud of We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.