Senior Technology Manager - Data Performance Automation Services

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

Position Summary:

The Senior Manager will be a key leader within the Data Performance Automation Services group in the PECM organization. This role is responsible for leading and overseeing all development efforts for the distributed computing and data analytics platform ecosystem. The Senior Manager will drive strategy, architecture, development, testing, and implementation across Hadoop‑based platforms and associated automation and performance services.

This role requires a strong blend of technical leadership, hands‑on engineering expertise, platform performance knowledge, and cross‑functional collaboration, with accountability for delivery, quality, and scalability.

Responsibilities:

• Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
• Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
• Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
• Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
• Contributes to the technology strategy for their technical domain
• Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
• Ensures that execution is aligned with product strategy by working with product management and other stakeholders
• Lead all development initiatives across Hadoop‑based platforms, including Cloudera Data Platform (CDP), Pepper data and other Enterprise data platforms.
• Own development for Enterprise Data platform, Platform Benchmark Services, Performance onboarding & Provisioning Automation, and Storage/Compute Separation initiatives.
• Design and develop technical architectures enabling large‑scale Data Analytics Platform stacks, both on‑prem and cloud, following industry best practices.
• Lead and support CI/CD implementations, with hands‑on experience using Jenkins and related pipelines.
• Define and develop standards and methodologies for platform benchmarking, performance testing, evaluation, data security, and data privacy.
• Design best practices and review processes to ensure consistency across development teams.
• Define the Test Management Strategy, partnering with Architects, System Administrators, and Release Train Engineers to ensure platform availability and readiness.
• Ensure ongoing test data relevance by identifying and resolving production and application development challenges.
• Calculate optimal data sets for integrated testing, and evaluate, integrate, refresh, and manage environments.

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank o