Project Manager Senior

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

**For related project experience to be considered, please include a project list of all program/project management experience. The project list should include: project summary, role, and project timeframe/percentage of time dedicated to the project (i.e. November 2020 – October 2021, 50% of time). Failure to provide this documentation may result in disqualification.**

We are looking for two talented Project Manager Senior candidates. This team is accountable for planning, managing and executing programs and projects to drive Distribution & Service Strategic and Operational business outcomes.

As a Project Manager Senior, you will facilitate and drive the planning, execution, and delivery of moderately complex, specific, to the achievement of strategic business goals, operational objectives, and program-level requirements. Collaborates with key stakeholders, vendors, and project teams to identify mutually beneficial outcomes for competing priorities and negotiate timelines to ensure objectives are met. Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required).

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in one of the following locations: San Antonio, TX, Plano, TX Legacy, or Crosstown office. Relocation assistance is not available for this position.

What you’ll do:

• Drives implementation of low to moderately complex work efforts, working closely with cross-functional teams and resources to achieve deliverables and milestones within established timeframes.
• Plans, directs, organizes resources, and coordinates all project activities for moderately complex work efforts through the development work efforts plans intended to accomplish goals and objectives within prescribed program guidelines, timeframes, scope, and budgets.
• Monitors and reports on business objectives, work efforts achievements, and key indicators.
• Communicates with stakeholders and provides insight on issues through root cause analyses.
• Facilitates collaboration on creative alternatives to work efforts challenges and resolves issues with subject matter experts.
• Removes obstacles and impediments to ensure business and operational objectives are met.
• Develops and tracks project budgets that may include necessary capital expenditures, operational expenses, and labor funding requirements.
• Identifies and applies best practices and needed process improvement; drives adoption and challenges standards.
• Monitors project execution to deliver incremental business value for communication to stakeholders and program managers.
• Participates in the creation of the master work efforts plan from the underlying plans (if applicable).
• Assists in defining the control and the overall delivery of the work efforts to meet the goals, objectives, and success criteria.
• Establishes overall cadence for communication with impacted stakeholders and provides framework for underlying work efforts(s) communication plans.
• Manages risk by using best risk management practices to address execution challenges associated with quality, schedule, and cost, in adherence with risk management framework.
• Drives the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you will have:

• Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years of relevant experience in project or program management, including planning, tracking and delivery.
• Comprehensive knowledge and demonstrated application of project management tools and methodologies.
• Collaboration skills in a matrixed environment including providing consultative guidance to help solve enterprise level issues.
• Possess a thorough understanding of scope definition, process, and solution mapping; process structures and components; and standard project planning methodologies.