Manager, Fulfilment & Logistics

MeUndies is a Los Angeles, CA-based underwear and loungewear company best known for its softer-than-soft basics. Founded in 2011, MeUndies disrupted the $110B underwear industry with the first online underwear subscription. Since then, the brand has inspired a passionate community of undie-obsessed individuals with its bold, comfortable products. And that’s only the beginning…

Today MeUndies has sold more than thirty million pairs of underwear and is profitable with double-digit YoY growth. It continues to redefine the subscription market by evolving the transactional subscription to a membership centered on community and relationships with the brand.

The innovative direct-to-consumer brand offers multiple purchasing options, including singles, packs, matching pairs, and monthly membership.

Please note that this is a hybrid position of 4 days/week in our Los Angeles office

What You'll Do

• Build and maintain strong relationships with suppliers 
• Oversee freight forwarding from expected x-factory to in-house launch
• Analyze rate cards with freight forwarders, update cross-functional docs (e.g. WIPs), create ASNs, assess QBRs, assess on-time performance and cost per unit
• Oversee the freight forwarding relationships with a minimum of 2 freight forwarders 
• Oversee all freight bookings for the entire supply base of 8+ suppliers in and out of the forwarder portal in accordance with expected X-factory dates
• Analyze the freight and customs-related invoices, issue all freight claims when they occur
• Plan with finance the B2C and B2B forecasts with our 3PLs; planning labor needs during promos to minimize backlogs
• Analyze SLAs with our 3PLs e.g. on-time fulfillment and delivery
• Validate wholesale orders, oversee compliance with existing vendors and onboarding new trading partners 
• Generate weekly reports on inventory levels, receiving, order status and any other necessary reports for c-suite
• Work closely with cross-functional teams, including production, customer service, finance, and marketing, to align fulfillment and logistics with business needs.
• Work with marketing and sales to anticipate seasonal demand fluctuations and adjust fulfilment plans accordingly.
• Identify and implement process improvements within the supply chain to streamline inventory management, reduce lead times, and minimize waste. Develop and document best practices for supply chain operations.
• Effectively communicate updates, escalate potential risks with Senior Director of Operations
• Special projects as needed

What You Have

• B.A or equivalent
• 5-7 years of experience in freight, logistics, and fulfillment (Ecom and wholesale)
• A proactive and results-driven mindset, with strong prioritization skills and an ability to meet deadlines 
• Strong communication and interpersonal skills, with a collaborative approach to working with both internal and external partners
• Exceptional attention to detail, with strong analytical thinking and problem-solving abilities
• Multi-tasker with a "can-do" attitude and ability to shift priorities when needed
• Excel & G suite proficiency
• EDI and NuOrder experience (preferred)
• NetSuite Experience (preferred)

The base salary range for this full-time position is $106,250 -$143,750. Within this range, individual pay is determined by various factors, including job-related skills, experience, and relevant education or training. Please note that the base salary range provided in this posting does not include any bonus, equity, or benefits you may be eligible for.

WHY WORK AT MEUNDIES?

It's more than a job.

We have focused on building a team of people who emulate our core values. We look for people who stay balanced, go further, build relationships, champion differences, and are humble. At MeUndies, we continue to maintain a stellar brand by working collaboratively and encouraging growth with learning opportunities. There is no such thing as a small achievement here - we celebrate it all! 

We look at the necessities.