Senior Infrastructure Engineer

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

Our culture is based on collaboration and the growth and development of our teams.  We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary

The IT Infrastructure team are recruiting for a Senior Infrastructure Engineer who will perform a wide variety of complex analytical, design, planning, implementation, and problem-solving tasks on global computer systems and, together with the physical and logical components that integrate these systems.

Working within a framework of established procedures and adheres to appropriate policies, procedures and guidelines, contributing to the creation/updating of these frameworks where appropriate. Provides 3rd-line technical support to staff and may provide technical direction to other IT staff. The Infrastructure Engineer may be asked to undertake or coordinate system development tasks to include design, integration and formal testing, coordinating transition into live environment. May also have experience in audit, compliance and governance. Should be seasoned to independently manage projects.

Responsibilities

• Plans, installs, solves problems, and maintains VMware vCenter, ESXi, SRM, Aria Operations formally vROPs, and vSphere infrastructure and associated systems

• Plans, installs, solves problems and supports physical and virtual servers for the purpose of ensuring reliability of systems and services across a global estate

• Analyses, identifies and corrects technology issues, resolving operational issues and restoring services

• Documents procedures and troubleshooting techniques related to systems, software and hardware; develops and reviews documentation

• Acts as a liaison to vendors and technical-support to resolve complex problems

• Coordinates and implements corrective measures that may involve site visits, telephone assistance or remote management

• Work on Infrastructure related projects

• Advises and assists in the development of policies and procedures

• Monitors and maintains software licensing, documents, and records for the purpose of ensuring compliance with policies and standards

• Contributes to plans, implements and maintains backup and DR procedures to ensure rapid recovery for mission-critical systems, and services

• Performs other job-related duties as may be assigned

• Provide input to the Technology Roadmap when requested – assisting with research and design of new technology solutions where applicable

• Review and approve Server build/Resource requests

• Proactively involve P1/P2 incident calls

• Work closely with Tier-1, Network and Architecture teams

• Uphold for SLA compliance, incident management & Root cause analysis

Qualifications

• 10+ years experience

• Bachelor's preferred

• Industry certification(s) preferred. VMware/Nutanix certification is highly desirable

Must have advanced experience and knowledge of:

• SME experience in VMWare ESXi including vCenter and VSAN

• Experience with SDDC components (vSphere Replication, Aria Operations, SRM)

• Cloud Technologies and solutions including Azure, AWS and VMC

• vCenter upgrades and patching 

• Powershell, Python scripting to automate tasks

• Windows