Resort Activities Associate
Holiday Inn Club VacationsAbout the role
This position will be responsible for ensuring guest satisfaction, and maintaining service standards, cash control accountability and cleanliness of all associated areas including Activity Center, Arcade, Fitness Center, Pools and all outdoor amenities. This individual will be responsible for the successful execution of activities and events by consistently monitoring resort activity programs, special events and entertainment.
Company Benefits:
- Growth Opportunities & stability
- 401K
- Comprehensive Benefits-Medical, Dental &Vision Plans
- EAP-Employee Assistance program
- PTO
- Discounts through IHG, company Perks website & FREE Vacation using ClubGO
ESSENTIAL DUTIES AND TASKS:
- Monitors all activities to ensure the safety and security of all Owners and Guests.
- Actively communicates activities and events to all Owners and Guests. Also, ensures excellent customer service as it relates to our activities and functions property – wide.
- Assists in the planning and execution of resort activities and events.
- Cash handling/POS system
- Work on the grill
EDUCATION and/or EXPERIENCE
- High School Diploma or equivalent
- Proven participation in clubs, sports, volunteerism, or extra-curricular activities strongly desired
- Demonstrated experience interacting with children and families
- Experience in a theme park, parks and recreation, hospitality or resort environment are desired
CERTIFICATES, LICENSES, REGISTRATIONS
- Familiarity with water safety, CPR/AED certification a plus (not required)
QUALIFICATIONS
- Must be able to communicate basic resort information to owners and guests.
- Must be able to work weekends, evenings, holidays and a flexible schedule.
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