Family Partner I

What We Offer 

• The initial compensation for this position ranges from $28.48 to $35.02 an hour.

• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. 

• The salary may also vary if you reside in a different location than the location posted.    

Benefits We Offer   

• Benefits eligibility starts on day ONE!   
• We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!    
• Employer Paid Long-Term Disability & Basic Life Insurance 
• 401K Employer Match up to 3.5% 
• Competitive Time Off Plans (may vary by employment status) 
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. 

Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. 

Who We Serve 

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.  

About our Program:

Santa Cruz Outpatient program provides strength-based, family-centered, integrated, accessible, culturally and linguistically appropriate behavioral health services to Santa Cruz County children/youth ages 0-20 and their families/caregivers in order to promote health and resilience.

JOB SUMMARY

This position will be working out of Santa Cruz location, but home office site is located in Los Gatos, CA.

Schedule: Monday through Friday 9am to 5pm with flexibility.

Works within the vision, mission and philosophy of the agency to provide support and coaching on specific skill sets for caregivers as well as to provide a parent perspective in a variety of settings. Supports the development of a shared understanding between individuals and groups based on the twelve principles of the agency service philosophy. Uses personal and professional life experiences to establish credibility and infuse hope for a better future, to demonstrate unconditional acceptance, and assist with problem solving. Supports the implementation of family friendly practices by providing a parent’s perspective to the routine operations and development of programs. Provides consultation and training for staff and others to increase awareness and improve the effectiveness of parent-professional partnerships to meet the needs of families. Participates in program and community meetings to maximize parent voice, choice, access, and involvement throughout the service delivery process. Works directly with youth and adults. 

RESPONSIBILITIES AND DUTIES

1. Utilizes personal and professional life experience to provide peer support to parents and caregivers served by the program as appropriate.  

2. Provides parents and caregivers with information about the agency and the process and procedures, including the Family Partner I role to assist them. 

3. Participates in providing a variety of support services for parents/care givers (e.g.; family events, family activities, recognition events).

4. Coaches families to make decisions and develop plans based on their needs, and to use their voice to direct treatment. 

5. Collaborates and participates in Child and Family team (CFT) meetings to ensure the parent and family members have access, voice and choice within process and to support the parent/caregiver’s connection to the CFT members, as necessary. 

6. Identifies community connections for internal teams.

7. Serves as consultant and supports shared understanding to ensure that f