Program Lead (RN - Hybrid)

Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the most effective solutions to today’s complex healthcare challenges. Our culture is fueled by passion and driven by purpose.

Program Lead (RN - Hybrid)

• Are you an experienced Program Lead (RN - Hybrid) looking for a new challenge?
• Are you looking to join a team that ensures a collaborative and inviting culture where everyone can thrive?

If so, you might be our next new team member!

Note: This position is hybrid and does require travel to clients.

Who we need:

The Program Lead oversees the clinical team and functions, and manages and completes assigned work plan projects to comply with performance standards. The Program Lead coordinates with the Department on decisions and issues, and communicates with providers regarding determinations and other clinical matters. The Program Lead also develops and leads clinical staff in activities to facilitate and support clinical, quality, and cost-effective outcomes.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

Singularly Focused. Mission Driven.

Accelerating Better Outcomes is our Mantra! We are mission-driven to innovate health solutions that deliver maximum value and impact.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits are a key component of your rewards package. Our benefits are designed to provide you additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.

What you’ll do:

The Program Lead oversees the clinical team and functions, and manages and completes assigned work plan projects to comply with performance standards. The Program Lead coordinates with the Department on decisions and issues, and communicates with providers regarding determinations and other clinical matters. The Program Lead also develops and leads clinical staff in activities to facilitate and support clinical, quality, and cost-effective outcomes.

• Oversee, coordinate, and monitor all Clinical team activities.
• Ensure adequate staffing and contractual service levels are adhered to by implementing and monitoring clinical staff productivity and performance indicators. Maintains effective team member relations.
• Leads team members in improving skills, creativity, and problem-solving.
• Work with management team to develop and enhance the operational structure including skill set requirements, gap analysis, and training using workforce planning.
• Manages and completes assigned work plan objectives and projects on a timely basis.
• Provide advice and assistance to leaders in the planning, implementation, and evaluation of modifications to existing operations, systems, and procedures. Collaborate with leadership in the development of new and enhanced products and services.
• Represents the clinical department by participating on committees, task forces, work groups, and multidisciplinary teams.
• Maintains professional relationships with provider community and external customers and identifies opportunities for improvement.
• Participates in the development of policies and oversees clinical staff activities to ensure compliance with regulatory and accrediting standards, quality assurance and inter-rater reliability.
• Provides reports of compliance and other activities.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time.

What you’ll need:

Required Qualifications

• Bachelor’s degree is required.
• Active Non-restricted, North Carolina RN license is required.