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Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday, Weekends (Saturday and Sunday)

Scheduled Hours:

Hours between 8am-6pm, Rotating day shifts, and weekend shift rotations will be required at other retail pharmacies

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10010 - 3830 Home Delivery Pharmacy

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Major Responsibilities:

• Demonstrates advanced expertise in the technician role and in departmental policies and procedures.
• Creates and maintains technician schedule according to business needs of the pharmacy with more than a month in advance at any given time.
• Contribute to staff new hire training and ongoing technician education.
• Exhibits effective problem-solving skills and escalates concerns to pharmacy leadership team.
• Competent in answering questions, retrieving information, redirecting staff and on the spot decision making.
• Active participant in weekly staff huddles and contributor to Innovation Station.
• Performs all operational technician tasks, inventory specialist’s tasks, and Meds to Beds tasks.

Standard Lead Level Responsibilities:

• Distributes and monitors the flow of work for an assigned group of employees.  
• Provides training and technical assistance to employees within the assigned work area.  Assists supervisor in assuring that assigned employees are provided with appropriate resources, materials, and methods.  
• Provides recommendations to manager or supervisor for the most efficient utilization of assigned personnel.  Relays work instruction from the supervisor.
• Complies with established departmental policies, procedures, and objectives.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• Attends variety of meetings, conferences, and seminars as required or directed.
• Demonstrates use of quality improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Maintains, regular, reliable, and predictable attendance.
• Performs other similar and related duties as required or directed.

Position Qualifications:

License/Certification/Education:
Required:

• High school diploma or equivalent.  
• Current registration with the Massachusetts Board of Pharmacy and Certified Pharmacy Technician (PTCB) certification. 

Experience/Skills:
Required:

• 3 years of previous experience in an outpatient or retail pharmacy.
• Position requires proficiency in math and, knowledge and ability to use a computer.  
• Must be able to follow oral and written instructions with accuracy, efficiency, and dependability.  
• Positive work ethic, motivated and professional demeanor to promote teamwork in the department.

Rotating day shifts, as well as rotating weekend shifts at other retail pharmacies

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a