Business Systems Administrator

College/Division

Provost

Required Application Documents

Cover Letter, Curriculum Vitae or Resume

Employment Category

Fulltime

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Required Minimum Education Level

Bachelors or Equivalent Experience

How To Apply

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Wage Band

118A

Required Qualifications

Education/Experience:

• Bachelor's degree or equivalent experience (any STEM field)
• 2 years of professional experience in system administration, IT support, or application management
• Candidates must be eligible to work in the United States.

Skills:

• Demonstrated experience configuring, maintaining, and troubleshooting enterprise systems such as LMS, CRM, or SIS platforms (e.g., Brightspace, Element451, Modern Campus).
• Experience coordinating with IT or vendor support teams to manage updates, resolve technical issues, and optimize system performance.
• Experience producing clear documentation, training materials, and reports
• Strong analytical thinking and problem-solving skills, with high attention to detail.
• Knowledge of modern business intelligence tools.
• Experience with SQL, APIs, and/or data integration workflows.
• Ability to work collaboratively across cross-functional teams and shifting priorities.
• Demonstrated discretion and sound judgment in handling sensitive data and business decisions.
• Ability to translate business needs into technical solutions and data-driven insights.
• Working knowledge of data integrations, user management, and workflow automation across connected systems and tools.
• Familiarity with system security practices, including access controls, permissions, and data privacy requirements.
• Ability to support reporting and dashboard development, including basic data validation and visualization.
• Strong organizational and documentation skills, with attention to accuracy and process consistency.
• Excellent communication and interpersonal skills, with the ability to train and support users across varying levels of technical comfort.
• Proven ability to manage multiple systems and priorities in a dynamic environment while maintaining reliability and uptime.
• Commitment to continuous learning and staying current with emerging tools and technologies, including AI and automation that enhance efficiency

Department/College Description

RIT Certified is a forward-thinking educational initiative powered by Rochester Institute of Technology. We are designed to meet the evolving needs of today’s learners, employers, and industries by delivering flexible, skills-based education that is directly aligned with workforce demands.

Our innovative, industry-informed programs bridge the gap between traditional education and modern professional needs, empowering individuals to thrive in a rapidly changing job market. Joining our team means being part of an organization committed to challenging the status quo, fostering creativity, and driving meaningful impact for both individuals and businesses