Sr. Claims Adjuster

About Acrisure  

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.   

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. 

Next Level Administrators is seeking an experienced Lost Time Adjuster to join its Workers’ Compensation Claims Department. This individual will effectively review Lost Time claims and determine appropriate action for resolution.

Job Summary 

· Manage desk- and caseload of claims in an efficient and professional manner

· Investigate claims thoroughly, including coverage, liability and exposure

· Evaluate exposures and maintain accurate and timely reserves on all files

· Control and manage litigation issues

· Evaluate claims for settlement and negotiate with claimants and attorneys to resolve claims in an appropriate and timely manner

· Control and manage medical issues

· Evaluate claims for resolution

· Consistently keep claim files documented and updated

· Ensure that all payments are appropriate, timely and accurate

Requirements:

· Bachelor’s degree preferred

· Multi-state commercial claims experience

· Lost time workers’ compensation claims experience preferred

· Maintain all professional licenses

· Successfully pass tests in states where they are required for license

· Complete required ongoing education credits to maintain license

· Attend training and become proficient with workers’ compensation statutes for the states that you have been assigned

· Strong oral and written communication skills

· Strong analytical skills and attention to detail

· Time management skills and demonstrated ability to manage multiple priorities with accuracy and efficiency

· Ability to provide professional and friendly customer service

· Proficient knowledge of Microsoft Office suite

Skills & Knowledge

· Excellent oral and written communication

· PC literate, including Microsoft Office products

· Strong organizational skills

· Efficient time management skills

· Ability to work in a team environment

· Strong interpersonal and skills

· Ability to meet or exceed Performance Competencies

· Can determine what next steps are required and proactively respond

· Able to multi task in various systems and/or programs

Competencies

A. Thoroughness.

B. Technical Capacity.

C. Problem Solving.

D. Customer Service Oriented

E. Teamwork

F. Interpersonal and leadership

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time position. Standard days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Based on business needs this may change.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pl