Business Operations Coordinator

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Business Operations Coordinator 

• Coordinator I J-1342 

Job Description 

Put the World on Vacation 

At Travel + Leisure our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry. 

Perks at Work: Working at Travel + Leisure comes with many perks!  

Tuition Reimbursement, Medical Benefits, 401K and financial planning resources, Diversity Resource Groups, discounts on travel and much, much more! 

Note: If you are currently sponsored by the company, please speak with a recruiter to discuss any potential impact to your immigration status before applying. 

Position Description 

As a Business Operations Coordinator for Travel + Leisure this person will be responsible for delivering quality support for our Sales and Marketing processes. This person provides exceptional customer service to all guests and business partners, ensures that operational processes and procedures are met, protects data integrity throughout our systems, and partners with their team and leadership to implement changes or new initiatives. As part of the Business Operations team, this individual helps support the steps to put the world on vacation and make memories of a lifetime! 

You will be responsible to: 

• Provide exceptional customer service to our guests, business partners, and team 

• Identify ways in which to improve our customer service or processes 

• Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us 

• Manage and protect company assets through all interactions 

• Understand and implement operational procedures that govern our business 

• Support new initiatives and help teams that are impacted by these changes 

• Maintain daily, weekly, monthly, or quarterly reporting needs 

• Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise 

You will partner with: 

• Sales and Marketing teams 

• Human Resources 

• Resort Operations leadership 

Examples of projects you will work on: 

• Validating data and reporting or answering questions from onsite business partners 

• Supporting the integration of new processes and procedures 

Requirements: 

• Proficient in Microsoft Suite 

• Have availability to support the business throughout weekends and holidays