Director, Product Portfolio (Remote)

Job Description

Healthcare Analytics Solutions (HAS) is an innovative team within Quest Diagnostics that leverages Quest data to develop products and services to improve outcomes in healthcare across many different markets (Pharma, Clinical Trials, Health Plans/Payors, Hospitals/Health Systems, and Public Health agencies). 

This role will focus on leading the product portfolio strategy and execution within the Healthcare Analytics Solutions Payer Solutions portfolio. The Portfolio Product Director is responsible for shaping product vision, driving market growth, and building strategic partnerships across payers and external stakeholders. The Director will leverage and translate market intelligence and customer needs into differentiated data and analytics offerings. They will render defined and undefined needs into development initiatives and then partner with Product Management, Marketing and Sales to successfully introduce differentiated products to the Payer market to unlock insights, improve outcomes, and realize business value.

Cross-functional business influence, prioritization negotiations and alignment, communication and transformational leadership are vital to success in this role. Portfolio Product Directors must be subject matter experts on their respective domain.

The Portfolio Product Director leads a portfolio of healthcare IT products and services purpose-built for payer organizations, spanning analytics, member insights, regulatory compliance (HEDIS, STARS, CMS) and quality measures. Combines market intelligence, regulatory awareness, and customer feedback to shape multi-year product roadmaps. Partners cross-functionally with development, clinical, and commercial teams to deliver innovative solutions that drive payer adoption, retention, and contract expansion. 

 

 

Responsibilities:

Strategic vision and market insight

• Develop portfolio strategy: Define and articulate the long-term vision, strategy, and roadmap for the entire product portfolio. This includes identifying opportunities for growth, expansion, and differentiation based on market trends.
• Keeps awareness of market factors including competitor products, consumer demand, and new trends, and shares this information regularly with the team and our stakeholders.
• Conduct market research: Perform in-depth market analysis, competitive research, and customer segmentation including an understanding of including competitor products, consumer demand and new trends to identify unmet needs, emerging opportunities, and potential risks. 
• Analyze competitive landscape: Continuously monitor competitor strategies, product offerings, and pricing models to identify market positioning opportunities and guide strategic prioritization.
• Leverage a customer first mindset: Responsible for developing, identifying and maintaining a clear definition and understanding of 'the customer,' to ensure that products remain customer centric and meet customer needs.
• Build strategic partnerships: Establish and manage partnerships with complementary businesses or industry influences to expand market reach and drive mutual growth. 
• Prioritize investments: Use data-driven business cases and financial modeling to prioritize investments across the portfolio. The goal is to maximize the overall return on investment (ROI) and align with the organizational vision
• Ensure regulatory compliance: Work closely with regulatory and legal teams to ensure all products comply with healthcare standards like HIPAA, FDA, and GDPR, building these requirements into the product roadmap.

 

Portfolio and product lifecycle management

• Develop and own the portfolio roadmap: Build and guide an 18-36 month view of the product roadmaps for all products within the portfolio, ensuring they align with the overarching strategy.
• Oversee the full product lifecycle: Manage the entire lifecycle of products, from initial concept and design to launch, growth, and eventual retirement leveraging the key idea to market operational framework for the organization. 
• Manage third-party integrations: Determine and lead efforts towards integrated third-party solutions or partnerships that enhance the core produc