Sr Principal UX Designer (NetSec)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

Join the NetSec Platform Experience team as a Sr Principal UX Designer, driving innovation throughout the product lifecycle. As a leader of a fantastic team, you'll revolutionize interactions, demonstrating a self-starting attitude and collaborative spirit. Ideal candidates possess a keen eye for clean design, advocate for customers, and create simple user experiences from complex workflows. We prioritize user experience, leveraging insights to inform product strategy. Our passionate, cross-functional teams collaborate to craft intuitive, innovative, and beloved products.

Your Impact

• Embark on a groundbreaking initiative in AI/ML model exploration, development, and deployment

• Led high-stakes design projects, providing clarity to complex challenges, fostering innovation, and defining, developing, and socializing designs that encouraged big thinking without compromising delivery speed

• Work cross-functionally to drive elegant design solutions from early concept through final implementation and iteration

• Instill a customer-centric design culture by sharing best practices, evangelizing design principles, and influencing product strategy

• Utilize data and customer insights to confidently share design solutions with senior leaders, ensuring alignment with strategic goals

• Able to visualize how your understanding of technical constraints and opportunities inform design solutions

• Use systems-level design thinking to drive design solutions that scale

• Present design work to executive leadership and other senior stakeholders

Qualifications

Your Experience

• Proven leadership in guiding digital conversational experiences for both voice and text, bringing AI technologies to market

• Minimum 8 years of hands-on experience in ideation, interaction, and visual design - Proficient in Figma and prototyping, with a portfolio demonstrating shipping of highly interactive, engaging, and industry-leading products

• Dedicated to data-driven, user-centered design for outstanding customer experiences and anticipating user needs

• Holistic thinker, understanding system-wide perspectives and product ecosystems, presenting a comprehensive design view across channels

• Proactively seeks collaboration, feedback, and cross-functional partnerships with openness, curiosity, and a growth mindset

• Advanced grasp of AI technologies, covering NLP,  basic machine learning principles, and broader capabilities, coupled with technical understanding for effective collaboration with engineers, architects, and AI/ML practitioners in both strategic and tactical discussions

Preferred Qualifications, Capabilities And Skills

• Career level experience in designing, developing, and leading industry-leading AI/ML products

• Entrepreneurial, adept at navigating ambiguity, and skilled at scaling new products or services from the ground up

• Proven ability to translate research insights into intuitive, appealing designs that resonate with users

• Experience working for an Enterprise SaaS high-growth company, reimagining customer experiences

• Proficient in design systems and adept at evolving component libraries for cohesive and scala