Supervisor System Restoration Operations

Power up a career with us. Our people are our greatest investments. 

 

Be the light to help us keep our customers connected.  If you are interested in a career and not just a position, Tampa Electric is the place to be! Tampa Electric offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.

 

We’re honored to serve approximately 780,000 customers across West Central Florida and safely provide them with clean, affordable and reliable electricity. We’ve been doing it for more than 100 years, and there’s so much more ahead.  

 

Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutions all while keeping top-notch customer service at the center of all we do. 

 

Tampa Electric is a subsidiary of Emera Inc., a family of energy companies which also includes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations.

Supervisor System Restoration Operations

 

Responsible for the safe and efficient utilization of employees, contractors, equipment, and material in the construction and maintenance of Tampa Electric Company’s (TEC’s) transmission and distribution (T&D) systems. Core responsibilities include maintaining compliance with IBEW contract for covered employees, completion of the plan of the week (POW), assisting with employee training and development, facilitating programs such as safety initiatives, performance reviews (PRs) and positive discipline.

 

PRIMARY DUTIES AND RESPONSIBILITIES

1. Compliance with all Supervisor accountabilities under the TECO Safety Management System (SMS) while providing employee training, development and coaching in all aspects of Lineworker duties and responsibilities. 10%
2. Document and recognize employee performance using Human Resources processes and interaction management techniques on Performance Reviews (PRs) and Individual Development Plans (IDPs). Use appropriate coaching and formal corrective action process (positive discipline) to modify off-target employee behavior. 10%
3. Monitor employee development and performance in the field through frequent crew visits. Ensure all work requests are completed safely and efficiently according to the noted specifications. Provide diverse developmental opportunities for Apprentices. Monitor and coach less experienced employees in field techniques and best practices. 30%
4. Ensure compliance with construction standards on work requests and coordinate work request changes with appropriate TEC personnel. Review crew paperwork for accuracy and compliance with department standards, company policies and IBEW contract provisions. 10%
5. Using the principles of continuous improvement and the plan of the week as a tool, assign, prioritize, and manage completion of scheduled and emergency work on a daily and weekly basis. Balance the needs of customers and the company to ensure that work is completed in a safe and cost-effective manner. Ensure that locates and all paperwork is completed accurately and in a timely manner. 10%
6. Demonstrate effective communications when handling customer complaints, problems, and other electric service issues. Train line personnel to properly interact with customers, both internal and external. 10%
7. Be responsive to overtime requirements, including availability for rotating on-call duty. Approve daily time sheets and schedule crew hold-over or emergency overtime. 10%
8. Inter