Key Account Manager

Location: Louisville, CO (hybrid – 4 days/week in office)
Employment Type: Full-Time
Compensation: $95,000-$115,000 annually

When it comes to building relationships and growing our key accounts, loving the product, sharing our story with passion, and enthusiastically creating success for Fjällräven and our retail partners shape every conversation, decision, and experience you will have at Fenix Outdoor.

As our Key Account Manager, you’ll be the bridge between our heritage Fjällräven brand and the retailers who help bring our gear to life. You’ll guide seasonal strategy, deepen partnerships with major accounts, and help ensure our commitment to quality and sustainability shows up authentically within every category and channel.

This is an opportunity for someone who thrives on connection and is energized by collaboration, motivated by long-term business health, and excited to represent brands with a strong purpose at their core. If you’re a natural relationship-builder with a strategic mind and a love for product that’s made to last, you’ll feel right at home here.

WHAT YOU WILL DO

Account Strategy and Growth

• Manage and grow business with key accounts by understanding their goals, timelines, and consumer priorities
• Guide seasonal strategies, assortment plans, and category direction using performance insights, consumer behavior, and market awareness
• Develop thoughtful business recommendations that balance Fenix Outdoor’s long-term vision with retailer needs
• Bring forward clear insights and opportunities to shape product direction, inventory planning, and marketing strategies

Relationship Building and Cross-Functional Collaboration

• Build trusted relationships with buyers, planners, digital merchants, and retail partners
• Act as a collaborative problem-solver, reducing friction and ensuring clean execution across channels
• Partner closely with Planning, Marketing, Customer Service, IT/EDI, Product, and Operations teams to support seamless delivery and service

Seasonal and Operational Excellence

• Lead compelling seasonal presentations and business reviews with a clear, strategic point of view
• Use sell-through data, feedback, and trends to guide assortment and inventory decisions
• Ensure product presentation, digital content, and storytelling are consistent, premium, and aligned with our brand values
• Visit stores to understand how our brands show up and to identify opportunities that strengthen consumer experience and sell-through
• Support retail teams with approachable, purpose-led product education
  

WHAT YOU BRING

• At least one year of experience managing key accounts; outdoor industry key account experience strongly preferred
• Proven ability to build strong relationships, communicate clearly, and lead with confidence and warmth
• Energetic, motivated, and proactive approach to sales and partnership development
• Strong analytical skills with the ability to interpret performance data and guide thoughtful decision-making
• Proficiency with Excel, inventory/order systems, PowerPoint, and communication tools
• Reliable, organized, and effective at balancing timelines, priorities, and cross-functional coordination
• Sound judgment and the ability to make informed decisions while keeping partners aligned
• Genuine interest in outdoor culture, high-quality gear, and long-lasting product craftsmanship

Preferred (but not required)

• Prior experience with major accounts such as REI, DSG, Nordstrom, and/or Zappos
  

WHAT WE OFFER

Click here to learn more about Fenix Outdoor’s benefits like:

• Medical, Dental, Vision, Critical Illness, Accident
• 401 (k) with generous company match
• Paid Time Off
• Generous schedule of company-paid holidays
• Product discounts on all Fenix Outdoor brands
• A stimulating work environment with passionate, enthusiastic co-workers
• Opportunities for personal and professional growth that will elevate your career
• A company that treasures sustainability and acts to create future stewards of nature
• Industry discounts and more…
  

ABOUT US

Fenix Outdoor is the global home of premium, purpose-driven outdoor brands including Fjällräven, Royal Robbins, Hanwag, and Devold of Norway. Our goal is to inspire meaningful connections with nature through responsibly made gear and a long-term view of business. We believe in simplicity, qual