Director of Product Operations & COS

Job Title:

Director of Product Operations & COS

Role Overview:

As McAfee continues to evolve into a consumer-centric business, it is looking to mature and elevate its Product & Design organization into a strategic, proactive, and customer-obsessed arm of the business. McAfee’s SVP of Product & Design is seeking an experienced Chief of Staff to help refine foundational product operations and drive day-to-day delivery to enable their leadership team. As the beating heart of the Product & Design organization and right-hand leader to the SVP, this individual will provide strategic guidance and tactical execution in service of McAfee’s product strategy and plans.

This is a San Francisco Bay Area-based position, with expectations to collaborate with the team in the San Jose office 1-3 days per week. We are not offering relocation assistance at this time.

About the role:

• Thought partnership & leadership:
  • Directly support the SVP of Product & Design to maximize efficiencies across their organization.
  • Serve as a strategic advisor, offering insights and recommendations on critical issues and decision-making.
  • Foster a culture of collaboration, knowledge sharing, and continuous improvement within the product organization.
  • Provide oversight and accountability across projects and stakeholders. Demonstrate experience leading through change and transformation.
  • Own the agenda, facilitation, and summaries of key leadership and team meetings.
• Product operations & problem-solving:
  • Oversee and enable execution of planned initiatives including product planning, road mapping, and reporting.
  • Streamline and optimize operational processes within the organization, identifying areas for improvement and implementing solutions.
  • Anticipate needs and proactively address challenges to enable the product leadership team to focus on strategic priorities.
  • Conduct research, analysis, and synthesis of complex issues to provide actionable insights and recommendations to inform decision-making.
• Communications
  • Prepare presentations, and communications for executive meetings, board discussions, and external engagements.
  • Communicate regularly with stakeholders to provide updates on organizational activities, address inquiries and concerns, and solicit feedback on strategic initiatives and decisions.
• Cross-functional collaboration:
  • Act as a conduit for information flow between different parts of the organization, ensuring that relevant updates, decisions, and insights are communicated effectively to all stakeholders.
  • Share relevant documents, reports, and data insights with cross-functional teams to facilitate informed decision-making and alignment on shared goals and priorities.
• Talent strategy:
  • Partner with the People Success (Human Resources) team to execute the organization’s talent strategy, including job requisition planning, hiring, onboarding, and management.

About you:

• 12+ years of experience in a business management, product operations, consulting, and/or an executive role
• Proactive problem solver with a can-do attitude and contributions as hands-on team player
• Passion for process optimization and teaming, specifically in the product and program management domains
• Demonstrable experience in organizing and directing multiple teams and departments
• Excellent communication and presentation skills, with the ability to articulate concepts and rationale to stakeholders at all levels
• Experience in planning and leading strategic initiatives, from concept through execution
• Self-motivated and results-oriented leadership style
• High emotional intelligence and self-awareness

Company Overview

McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Bonus Program
• 401k Retirement Plan
• Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage
• Paid Parental Leave
• Support for Community Involvement
• 14 Paid Company Holidays
• Unlimited Paid Time Off for Exempt Employees
• 96 Hours