Global Fulfillment Optimization Director

<p><b>Design Your Future at PVH</b></p><p></p><p></p>Global Fulfillment Optimization Director<p></p><p></p><p></p><p><b>Be part of an iconic story.</b></p><p>PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+. </p><p></p><p><b>The Team</b></p><p>The Global Logistics Excellence function defines for the end-to-end Logistics network, from Inbound transport to <span>Consumer/Customer/Store</span> drops, how “good” should look like today and tomorrow. It supports the delivery of the multi-year Logistics ambition on cost, customer service and carbon emission reduction (3C Concept), that ties into the PVH+ Plan.</p><p>The Logistics ambition is captured in the Logistics+ Masterplan, under which the team designs and drives strategic initiatives, programs and processes. One key vertical to enable the Logistics Operation to perform at the highest &amp; most competitive standard is centered on driving customer satisfaction through building and enhancing PVH’s Omnichannel Fulfillment Capabilities.</p><p></p><p><b>The Position </b></p><p>In this role you will be working across multiple levels and regions with the Supply Chain teams as well as partnering functions to lead the Omnichannel Fulfillment vertical within the Logistics+ Plan to build and enhance the Logistics capabilities in this space, responding to the Logistics’ needs of the organization and its customer base with the ultimate intent to drive customer satisfaction, whilst balancing the Logistics performance in line with the 3P concept.</p><p></p><p>This is a new position recognizing the strategic importance of driving a cohesive and integrated Logistics agenda and the need for improvement of the Omnichannel Fulfillment capabilities to support the delivery of the PVH+ Plan, whilst transforming the Logistics network.</p><p></p><p><b>PRIMARY <span>RESPONSIBILITIES/ACCOUNTABILITIES</span> OF THE JOB  </b></p><p></p><p><b>Lead the Omnichannel Fulfillment Vertical of the Logistics+ Plan</b></p><ul><li><p>Responsible for the successful delivery of all projects and initiatives that sit under the Omnichannel Fulfillment vertical of the Logistics+ Plan, including: i) E2E synchronization of the Logistics Operation with the Supply Chain upstream and downstream, ii) Creation of joint stock pools for selected brands and regions, iii) Build out of late differentiation options within Logistics, iv) Design of reverse Logistics solutions and v) oversight of the service enhancement pillar.</p></li></ul><p></p><p><b>End-to-End Synchronization of Logistics Operations</b></p><ul><li><p>Partner with IT and other functions to lead for seamless integration of Logistics systems into wider Supply Chain Management system architecture</p></li><li><p>Identify best-in-class fulfillment processes and standardize ways of working accordingly</p></li><li><p>Implement (near) real-time visibility tools to monitor order fulfillment statuses across all Logistics activities</p></li><li><p>Foster cross-functional collaboration to inefficiency losses at the interface between Logistic and the rest of Supply Chain and the business</p></li></ul><p></p><p><b>Joint Stock Pools</b></p><ul><li><p>Map current practices of stock holding across regions, channels and brands and size up opportunity to integrate stocks across channels in one physical location</p></li><li><p>Work with IT and other functions to develop Logistics capabilities for virtual separation of stock and mass implementation of virtual stock holding locations</p></li><li><p>Engage the business on a transformation plan towards joint stock pools</p></li><li><p>Optimize warehouse layouts and warehouse space utilization in line with successful implementation of joint stock pools</p></li><li><p>Support local Logistics teams in their quest to clean out old and ageing stock</p></li></ul><p></p><p><b>Late Differentiation Options</b></p><ul><li><p>Engage with internal and external stakeholders to understand and to segment needs for value-added services, compile a catalogue of standard value-added services to be offered</p></li><li><p>Develop global guidance on where to optimally place the execution of the defined value-added services in the Supply Chain, considering the trade-offs to be made under the 3C-Concept, with a specific focus on minimizing touches in Logistics</p></li><li><p>Work with regional and local Logistics teams on identifying the need for any specialized equipment and/or training to execute the value-added services defined</p></li><li><p>Define a 3-year cost improvement plan for value-added services to reduce the cost per piece of any given service prov