DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

CASE MANAGER UNIT SUPERVISOR - BEHAVIORAL HEALTH

Job Location:

Division of Developmental Disabilities
11526 West Bell Road, Surprise, Arizona 85378

Posting Details:

Salary: $58,510-$65,901 

Grade: 19

Closing Date: March 30, 2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Manager Unit Supervisor – Behavioral Health in the Specialty Unit . DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:
• Supervises and directs work activities of subordinate staff; provides necessary training; provides technical advice and assistance to staff regarding development, implementation, or monitoring of member Individual Support Plans (ISP); completes performance evaluations.
• Reviews cases assigned to work unit; assesses needs and assigns case to staff members; reviews Individual Support Plan developed by Support Coordinator to ensure member needs are met; ensures assignment area completed within established time lines in compliance with quality standards.
• Attends and facilitates meetings, including but not limited to staff meetings, district supervisory meetings, meetings with representatives of other governmental and community organizations, and district and statewide workgroups.
• Meets with subordinate staff to assist with identifying necessary changes and modifications to Individual Support Plans.
• Develops support plans for the most difficult and complex cases assigned to the work unit; interviews and counsels members and family members; makes modifications to the Individual plan as necessary.
• Reviews, verifies, and authorizes expenditures to ensure compliance with budgetary constraints.
• Prepares reports relating to cases assigned to the work unit.

Knowledge, Skills & Abilities (KSAs):

Knowledge in:
• Federal and State Statutes, agency policies and procedures relating to the care and treatment of persons with developmental disabilities; Agency personnel rules and practices; Title XIX; Health Insurance Portability and Accountability Act (HIPAA)
• Principles and practices of case management, methodology, procedures and techniques in development of Individual or Family Support Plans, Individual Service Plans, or Person-Centered Plans for people with developmental disabilities; Crisis management
• Social, intellectual, and behavioral problems of people with developmental disabilities
• Community resources, medical and behavioral health issues and terminology
• Principles of applied behavioral interventions and child development
Skills In:
• Oral and written communication
• Workload management
• Leadership and Team Building
• Listening
• Problem identification and resolution
• Interpersonal relations
Ability to:
• Mentoring, teaching, coaching and training
• Utilize a computer including the use of Microsoft Office and various internet/intranet based programs
• Analyze issues and