Market Research Fieldwork Specialist

About NRG

NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology.  We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges—in entertainment, technology, lifestyle, sports, and gaming.  Together, we create with confidence.

 

We’re proud of our company’s values – these values guide us as we navigate sunny days, gray skies and everything in between:   

• Do what you love. With conviction.
• Where discovery lives. And impact drives.
• Celebrate difference. Cultivate belonging.
• Big thinking. Collectively inspired.
• Embrace the journey. Be human.

The Opportunity

We are looking for a Fieldwork Specialist who will assist with executing NRG’s global fieldwork activities, including online surveys, and in-person survey intercepts. We’re seeking a reliable individual who can work independently, be an effective communicator to all levels of management, vendors, and teams. This role is a pivotal puzzle piece in the market research lifecycle and directly impacts the studies NRG executes for significant clients. The ability to multi-task, stay organized, and have a high level of attention to detail is critical to team success.

Your Impact

• Liaise with third party vendors to conduct online and in-person survey research, including online tracking/custom work, and intercept tests.
• Ensure all third-party vendors have the information and materials they need to execute projects effectively.
• Monitor fieldwork progress to ensure project deadlines are met in a cost-effective manner.
• Communicate status of projects and any potential challenges to internal stakeholders.
• Troubleshoot fieldwork issues and recommend solutions to external vendors and internal stakeholders.
• Handle administrative tasks associated with projects, including monitoring financials, maintaining project database, and closing out studies.

Who We're Looking For

• Experience – We’d love for you to have 1+ year of professional, relevant work experience. Experience in project management or market research is a plus!
• Degree – BA/BS degree with a strong academic record. Additional degrees and/or certificates are welcome!
• Self-starter – Internally motivated individual who continuously strives to get things done well, regardless of challenges encountered.
• Expert multitasker – Successfully manages time and multiple competing priorities to ensure deadlines are always met. You have no problem with changing direction on priorities when needed.
• Communication – Excellent verbal and written communication skills are required as you will be interfacing with colleagues at all levels as well as clients and vendors.
• Great Team Member – Team player who can work collaboratively and harmoniously within a team and across teams. You will roll up your sleeves to help get the job done and no task is beneath you. You welcome feedback because you have a zest for learning and growing.
• Tools – Excellent computer skills and high proficiency with Microsoft Suite (Excel, Word, PowerPoint, Outlook).

 

Position Type

This is a full-time, exempt position. Candidates must be flexible regarding hours, but will primarily work Monday – Friday, 9:00am – 6:00pm PST.

What We Offer

We embrace the current era of work and what it means to be a best-in-class employer. We understand the flexibility that is required to recruit and retain incredible talent, whether it’s empowering you to do your best work from the comfort of your home or supporting you if you need to take a mental health day for self-care and rest. Below is a unique blend of benefits tailored to meeting the ever-changing professional landscape.

 

• Flexible/Remote work with optional usage of our great offices in Culver City
• Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s
• Medical, Dental, and Vision Insurance Plans
• 401K with company match
• 12 weeks paid Parental Leave
• Regular performance evaluations with opportunities for promotions and merit increases
• Educational and training reimbursement plan and other training and professional development opportunities
• Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets and more)
• Resources available for mental health, inclusive care and family building
• NRGratitude – our company-wide employee recognition program
• Regular team/company events and activities including annual summer an