Concessions Stand Lead | Chase Field

 

Position Title: Concessions Lead

Pay Range: $19/hr - $20/hr + Tip Eligible 

Event Based Schedule - MLB Season

 

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From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

 

Join Us For Our Hiring Event!

On the Spot Interviews & Hiring for All Departments! 

Date: Saturday, February 1st, 2025

Time: 10am - 2pm 

Location: Chase Field, 401 E Jefferson St, Phoenix, AZ 85004

Enter at the Security Gate by Team Shop, on 4th St side across from Bosa. 

 

Job Summary

Join the excitement of game days and events at the iconic Chase Field, home of the Arizona Diamondbacks! We’re looking for enthusiastic individuals to become part of our Concessions team and help deliver unforgettable culinary experiences to our guests.

 

• Oversee frontline team members within assigned stand; delegate daily tasks, conducts Pre-Shift meetings with team to effectively communicate daily goals, updates, and assignments.
• Supervise stand operations; ensuring efficient operations and quality standards are met.
• Ensure proper stand setup, cleanliness, and organization of assigned stand daily.
• Collaborate with Warehouse staff for product ordering, stocking, and inventory management.
• Work closely with frontline and back-of-house teams to execute event-specific menu items, ensuring adherence to event specifications, recipes, and Levy Core Signature standards.
• Enforce safety standards and food safety compliance, including proper food handling, cross-contamination prevention, and maintaining safe food temperatures.
• Ensure all equipment and stations are properly cleaned and maintained, following safety procedures and sanitation guidelines. Supervise equipment usage and cleanliness. 
• Assist with inventory management by monitoring stock levels; complete production logs, monitor portion control and waste/spoilage/gratis logs.
• Conducts accurate inventory counts daily and monthly.
• Collaborate with management, supervisors, and team members to ensure timely service and efficient operations.
• Assists with coordination of daily and event specific logistics and operations as required.
• Provide break coverage and fill staffing gaps in various Concessions roles as needed.
• Ensures excellent guest experience; deescalate and resolve guest complaints promptly.
• Operates POS system and oversee adherence to cash-handling procedures; completes end-of-event reconciliation and administrative duties.
• Fosters positive and collaborative working environment for staff; assists management with addressing employee concerns and performance issues.
• Oversee support and temporary staff within stand, providing guidance and ensuring they adhere to operational and safety protocols.
• Ensure compliance with all Levy policies, procedures, and Levy Core Signatures.
• Performs other duties as assigned.

Required