Technical Writer
CACI International IncAbout the role
The Opportunity:
CACI is currently looking for a Tech Writer with agile methodology experience to join our BEAGLE (Border Enforcement Applications for Government Leading-Edge Information Technology) Agile Solution Factory (ASF) Team supporting Customs and Border Protection (CBP) client located in Northern Virginia! Join this passionate team of industry-leading individuals supporting the best practices in Agile Software Development for the Department of Homeland Security (DHS). As a member of the BEAGLE ASF Team, you will support the men and women charged with safeguarding the American people and enhancing the Nation’s safety, security, and prosperity. CBP agents and officers are on the front lines, every day, protecting our national security by combining customs, immigration, border security, and agricultural protection into one coordinated and supportive activity. ASF programs thrive in a culture of innovation and are constantly seeking individuals who can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels. The ability to be adaptable and to work constructively with a technically diverse and geographically separated team is crucial. The ideal candidate should be an experienced, fast-learning, organized, proactive, and productive technical writer who can adapt to an environment running a mature Scrum-based Agile software development program. The Tech Writer will embed directly within a product-oriented software team and will be responsible for all documentation requirements are met concurrent to the development of software.
Responsibilities:
- Technical project documentation, reports, brochures, manuals, and training material documentation for a wide range of uses
- Iterative updates to product user manuals, including graphics, formatting, editing, and the deployment of all material to production
- Conform to all project standards to ensure high quality documentation
- Manage project team documentation repository to ensure effective file management
- Excellent written and oral communications skills; must be able to interface effectively with SMEs and managers of all levels
- Ensure completion of all committed documentation tasks in parallel with software code development with frequent refactoring and tuning of artifacts
- Develop new and refine existing technical writing processes to enhance quality and productivity
Qualifications:
Required:
Must be a U.S. Citizen with the ability to pass CBP background investigation. Criteria includes, but not limited to:
- 3-year check for felony convictions
- 1-year check for illegal drug use
- 1-year check for misconduct such as theft or fraud
- Seven (7+) years of demonstrated technical writing experience
- College degree (B.A.; B.S.) in a related discipline
- Expert in Microsoft Word, including template design
- Experience with layout and design. Awareness of Adobe Acrobat Pro, Adobe FrameMaker or InDesign, and Adobe Photoshop is preferred
- Knowledge of document and repository management practices, including using SharePoint, Confluence, or similar tools
- Strong attention to detail and collaboration skills
- Ability to interface with various disciplines and personalities, as well as work independently
- Strong contextual understanding of technical terminology
- Translating and tailoring technical documentation for a general audience
- Creating and applying consistent technical writing standards across multiple teams and products
Desired:
- Experience with desktop publishing, automated work processing, and other digital information technology applications, particularly electronic publishing
- Experience relating to engineering and architecture drawings and/or operational procedures to include the knowledge and ability to interpret, absorb, and synthesize large quantities of computer system and application-related information
- Understanding of all elements of the software engineering life cycle, including planning, development, requirements management, change management, quality assurance, and release management
- Experience editing technical documentation in an Agile Scrum environment
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be
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